Kiana Olsen
Idaho Falls
Summary
My professional experience working alongside team members, as well as the skills I have acquired, leading me to this point. I believe I would be a great fit for your continually growing financial team.
Overview
8
8
years of professional experience
Work History
Medical Scribe
Private Provider
Idaho Falls, ID
06.2026 - Current
- Documented patient encounters and maintained accurate electronic health records.
- Assisted healthcare providers in preparing for patient consultations and procedures.
- Streamlined documentation processes to enhance efficiency during patient visits.
- Collaborated with medical staff to ensure timely updates to patient records.
Personal Assistant
Private Family Client
Shelly, Idaho
08.2025 - Current
- Coordinated complex schedules and travel arrangements for family members, ensuring seamless logistics.
- Managed household budgets and expenses, optimizing financial resources effectively.
- Facilitated communication between family members and external vendors, enhancing service delivery.
- Organized events and family gatherings, focusing on detail-oriented planning and execution.
Back/Front Office Medical Assistant
Ammon Urgent Care
Ammon, Idaho
04.2024 - 07.2025
- Coordinated patient scheduling to optimize appointment availability and reduce wait times.
- Managed patient check-in and check-out processes, ensuring compliance with healthcare regulations.
- Assisted in maintaining accurate medical records and updating electronic health systems for efficient documentation.
- Assisted providers with patient treatments and tests.
- Trained new staff on front- and back-office protocols, enhancing team performance and service delivery.
ICU CNA
Idaho Falls Community Hospital
Idaho Falls, ID
03.2023 - 04.2024
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to the healthcare team for timely interventions.
- Documented patient progress and assisted in maintaining accurate medical records.
- Educated patients and families on care plans, promoting adherence to treatment protocols.
Medical Receptionist
The Shoulder and Knee Center
Idaho City, ID
11.2020 - 09.2022
- Managed patient scheduling, ensuring efficient appointment flow and minimizing wait times.
- Coordinated patient check-in and check-out procedures, enhancing overall office efficiency.
- Verified insurance information and processed claims, ensuring accuracy in billing practices.
- Maintained electronic medical records with precision, improving data retrieval processes for staff.
Wendy's Crew Member
Wendys International
Idaho Falls, ID
05.2018 - 10.2020
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated a cash register, accurately processing transactions and handling payments.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Collaborated with team members to ensure timely food preparation and order fulfillment.
Education
Bachelor of Science - Pre-medical
Brigham Young University Idaho
Rexburg, IDBachelor of Science - Finance
Western Governers University
Provo, UT01-2028
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Time management aptitude
- Data entry experience
- Professionalism and ethics
- Records organization
- Problem-solving
Timeline
Medical Scribe
Private Provider
06.2026 - Current
Personal Assistant
Private Family Client
08.2025 - Current
Back/Front Office Medical Assistant
Ammon Urgent Care
04.2024 - 07.2025
ICU CNA
Idaho Falls Community Hospital
03.2023 - 04.2024
Medical Receptionist
The Shoulder and Knee Center
11.2020 - 09.2022
Wendy's Crew Member
Wendys International
05.2018 - 10.2020
Bachelor of Science - Pre-medical
Brigham Young University Idaho
Bachelor of Science - Finance
Western Governers University