Kiera Gerdau
Rathdrum
Summary
Motivated Sales Associate with strong customer service and communication skills. Enhanced shopping experiences through effective assistance and product knowledge. Committed to teamwork and high standards of visual merchandising.
Detail-oriented individual with experience in housekeeping and retail environments. Maintained cleanliness and organization while collaborating effectively to uphold service quality. Demonstrated reliability through timely task completion and attention to detail.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sally Beauty
03.2025 - 05.2026
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and merchandise to effectively address customer inquiries.
- Executed daily inventory management tasks, ensuring stock levels met demand and minimized shortages.
- Collaborated with team members to create visually appealing product displays that attracted customer attention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Housekeeper
Holiday Inn Express Hotel Suites
06.2024 - 08.2024
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning equipment and chemicals following safety protocols.
- Ensured timely completion of daily cleaning tasks to meet guest expectations.
- Collaborated with team members to uphold high standards of service quality.
- Conducted thorough inspections of cleaned areas to guarantee quality assurance.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
High School Diploma -
Cambridge High School
Cambridge, OH05-2025
High School Diploma -
Mid-east Career And Technology Centers
Zanesville, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Cash handling
- Cash register operation
- Teamwork
- Housekeeping
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Bed making proficiency
- Dusting furniture
- Folding clean laundry
Timeline
Sales Associate
Sally Beauty
03.2025 - 05.2026
Housekeeper
Holiday Inn Express Hotel Suites
06.2024 - 08.2024
High School Diploma -
Cambridge High School
High School Diploma -
Mid-east Career And Technology Centers