KIMBERLY ROBLES
Ketchum
Summary
Dedicated and reliable customer service professional with a proven track record in front desk operations, cashiering, and retail support. Expertise in cash handling, transaction processing, and effectively resolving customer concerns while maintaining meticulous records. Recognized for strong communication skills, exceptional attention to detail, and organizational abilities, complemented by proficient computer skills. Eager to secure a Teller/Backup Financial position to deliver outstanding customer service, foster team success, and drive professional growth within the banking industry.
Overview
2027
2027
years of professional experience
Work History
Front Desk Associate / Cashier
A.C. Houston Lumber
Ketchum, ID
2023 - Current
- Provided friendly and professional customer service in a fast-paced retail environment.
- Processed customer transactions accurately while handling cash and payments responsibly.
- Resolved customer complaints effectively, improving overall satisfaction rates.
- Assisted customers with product questions and recommendations using strong product knowledge.
- Created, entered, and processed customer building material orders.
- Collaborated with team members to improve daily operations and customer satisfaction.
- Greeted customers and managed front desk operations, ensuring efficient service delivery.
- Handled phone inquiries and directed calls to appropriate departments promptly.
Education
High School Diploma -
Shoshone High School
Shoshone, IDHigh School Diploma -
College of Southern Idaho (CSI)
Skills
- Customer Service
- Cash Handling & Transaction Accuracy
- Communication Skills
- Problem-solving skills
- Computer Proficiency
- Product Knowledge
- Organization
- Attention to Detail
- Time management
- Proficient in bilingual communication
- Team Collaboration
- Leadership Skills
- Patience
- Professionalism
Timeline
Front Desk Associate / Cashier
A.C. Houston Lumber
2023 - Current
High School Diploma -
Shoshone High School
High School Diploma -
College of Southern Idaho (CSI)
ADDITIONAL QUALIFICATIONS
- Reliable and adaptable team member
- Experienced handling customer transactions and sensitive information
- Quick learner with strong attention to accuracy
- Comfortable working with computers and business systems