Kirstin Benedetti
Pocatello
Summary
Accomplished, creative, highly driven and organized, works well with kids and adults, good work ethic, outgoing, dedicated, determined, loyal, honest, consistent, always willing to learn and improve to better my profession to help others, goal oriented, quick learner, always willing to keep an open mind, team player, and all about growth.
Overview
18
18
years of professional experience
Work History
Trampoline and Tumbling Athlete and Coach
Joy Umenhofer
- -USA National Trampoline and Tumbling member through USA Gymnastics from the age of 11 to 18.
- -3X in row National Trampoline Synco Champion
- -96 Silver medalist in Trampoline and in Double-mini trampoline in Kamloops, British Columbia, Canada
- -'98 World Trampoline Champion in Sydney, Australia
- -'99 World Silver medalist in Double-mini trampoline in Sun City, South Africa
- -2001 Flower World Cup Champion in Amsterdam, Holland and broke record for hardest routine thrown at the competition for women and age groups.
- -2004 Olympic nominee and National qualifier
- Trained extensively 25-30 hours per week for upcoming competitions to perform at top-level.
- Represented Elite Performance and the USA at local, national and international expos and events.
- Represented and endorsed Adidas brand while on the National team
- Attended all practices, meetings and workouts on time.
Dispatcher/Secretary
McNabb Trucking Inc.
05.2007 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Enhanced team morale by fostering supportive and collaborative work environment.
Server/Bartender/Head Trainer and Team Lead
The Yellowstone Restaurant
10.2021 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bartended and made all kinds of cocktails and specialty cocktail, along with martini's, also served a wide variety of draft beers and domestics.
- Trained and shadowed new employees and also did retaining and shadowing on others who had been there to help them improve in their customer service and tasks that needed to be done on their shifts to make sure we were constantly improving on levels of the tasks and customers satisfaction.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cometologist
Myself at Taliena's Hair Studio
02.2013 - 11.2015
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, greeted clients, handled payments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments
Education
Associate of Arts - Cosmetology
Idaho State University
Pocatello, ID12-2013
High School Diploma -
Century High School
Pocatello, ID05-2004
Skills
- Business growth
- Strategic Planning
- Organization
- Quick Learner
- Scheduling
- Problem resolution
- Relationship development
- Relationship building
- Recruiting and training
- Budgeting
- Communications
- Effective leader
- Delegation
- Team Bonding
- Team management
- Coaching and mentoring
- Self-discipline
- Mental toughness
- Strategic thinking
- Personable and friendly
- Strong work ethic
- Time management
- Teamwork and cooperation
Timeline
Server/Bartender/Head Trainer and Team Lead
The Yellowstone Restaurant
10.2021 - 07.2025
Cometologist
Myself at Taliena's Hair Studio
02.2013 - 11.2015
Dispatcher/Secretary
McNabb Trucking Inc.
05.2007 - Current
Trampoline and Tumbling Athlete and Coach
Joy Umenhofer
Associate of Arts - Cosmetology
Idaho State University
High School Diploma -
Century High School
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