Krisna Anita Murti
Sales Manager
Sidoarjo
Summary
Dynamic leader with a proven track record at PT Bank SMBC Indonesia (Bank BTPN), enhancing client satisfaction and expanding sales territories through expert relationship management and strategic sales planning. Excelled in motivating teams and driving competitive market growth, showcasing exceptional sales coaching and analytical problem-solving skills. Achieved significant sales targets by fostering new and lasting customer partnerships.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Sales Manager
PT Bank SMBC Indonesia Tbk (Bank BTPN)
Wonosobo, Central Java
01.2012 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with partners.
- Conduct socialization on products and selling especially pension credit, digital banking product and before pension credit.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Responsible for achieving branch targets
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships. (Average target 11 Billions rupiah)
Production Supervisor
PT Phillips
Batam, Riau Islands
01.2010 - 04.2011
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Optimized workflow through effective resource allocation and scheduling adjustments.
Education
Bachelor of Engineering - Industrial Engineering
Universitas Sebelas Maret
Surakarta 08.2004 - 03.2009
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Lead generation
Sales team training
Direct sales
Motivational skills
Marketing strategy
Sales presentations
Analytical problem solver
Sales coaching
Promotional sales events
Certification
Sertifikasi kredit pensiun, Bank BTPN
Timeline
Sustainably Improving Performance- Sales Leaders& Sales Force
03-2014
Sertifikasi kredit pensiun, Bank BTPN
11-2012
Sales Manager
PT Bank SMBC Indonesia Tbk (Bank BTPN)
01.2012 - 07.2023
Pension Business Management Program (PBMP)
01-2012
Character & Team Building for PBMP
01-2012
General Banking Knowledge for PBMP
01-2012
Production Supervisor
PT Phillips
01.2010 - 04.2011
Bachelor of Engineering - Industrial Engineering
Universitas Sebelas Maret
08.2004 - 03.2009
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