KRISTEN HILL
Boise
Summary
Proven leader in cultural sites management with a track record of enhancing operational efficiency and fostering team collaboration at the City of Boise Department of Arts & History. Expert in project management and adaptability, significantly increasing community engagement through strategic partnerships and innovative programming. Demonstrates exceptional communication and problem-solving skills, driving continuous improvement and stakeholder satisfaction.
Overview
13
13
years of professional experience
Work History
Cultural Sites Division Manager
City of Boise Department of Arts & History
05.2022 - Current
- Hired, trained, and managed four direct reports.
- Oversaw budget for two facilities and related programs.
- Managed two facilities, including daily operations, security, and maintenance.
- Oversaw contractors' work on site to ensure job compliance and satisfaction.
- Developed site interpretation, mission, vision and values alongside Cultural Sites team members.
- Worked with legal team to draft site policies and procedures.
- Participated in media opportunities to promote upcoming projects and programs.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Supervised daily planning, coordination and administration for division operations.
- Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.
- Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
- Managed complex projects from conception to completion, ensuring they were delivered on time and within budget.
- Championed diversity and inclusion, leading to more dynamic and innovative team environment.
- Fostered culture of continuous improvement, encouraging innovation and adopting best practices across division.
Cultural Sites Program Coordinator
Boise City Department of Arts & History
12.2017 - 03.2022
- Managed exhibitions, including curating, installing, and writing didactic materials for each one.
- Managed Artist-in-Residence program, overseeing selection process, providing guidance and support for rotating artists, and overseeing related programming.
- Coordinated collaborations with guest curators, artists, and arts organizations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Facilitated partnerships with local organizations to expand program offerings, broadening community impact.
- Negotiated with vendors for services and supplies, achieving cost savings while maintaining quality.
- Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.
- Increased participant engagement by tailoring program content to meet diverse community needs.
Exhibition Manager
ArtBent Productions
01.2016 - 01.2018
- Developed and produced exhibitions, residency opportunities, and events centered in the Boise community.
- Oversaw all communications and marketing efforts.
- Coordinated rental of facilities, insurance, A/V and technical needs, and additional vendors.
- Oversaw fundraising, grant writing, and donations.
- Coordinated with individual artists and performers on event production.
- Trained staff and volunteers.
Communications Coordinator
Family Advocates
10.2016 - 12.2017
- Created and maintained an active online presence through social media, website updates, and monthly newsletters
- Managed tours, special events, and public engagement opportunities
- Wrote and edited content for operations, marketing and public relations needs.
- Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
- Increased event attendance through targeted marketing efforts, resulting in higher levels of community engagement.
- Boosted audience engagement through creative content creation for social media platforms.
Gallery Coordinator
Stewart Gallery
04.2012 - 07.2016
- Oversaw installation and de-installation processes of exhibits while ensuring proper handling of artworks to minimize risk of damage.
- Provided guidance on framing options, lighting design, and other technical aspects of displaying artwork professionally within the space available at the gallery.
- Handled artwork inventory management, maintaining accurate records and tracking system for all pieces in the collection.
- Increased gallery attendance through effective marketing and promotional strategies.
- Collaborated with artists to promote their work and facilitate sales, supporting their professional growth.
- Negotiated contracts with artists, vendors, and partners for various gallery needs such as exhibitions or events.
- Coordinated successful exhibition openings, cultivating relationships with artists, collectors, and patrons.
- Corresponded with gallery clients to inform of available artwork that complied with preset style and price parameters.
- Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
Education
BFA - VISUAL ART - PAINTING AND DRAWING
BOISE STATE UNIVERSITY
Skills
- Project Management
- Team Leadership
- Presentation Skills
- Operations Management
- Staff Training and Development
- Excellent Communication
- Problem-solving abilities
- Teamwork and Collaboration
- Curiosity
- Adaptability and Flexibility
Timeline
Cultural Sites Division Manager
City of Boise Department of Arts & History
05.2022 - Current
Cultural Sites Program Coordinator
Boise City Department of Arts & History
12.2017 - 03.2022
Communications Coordinator
Family Advocates
10.2016 - 12.2017
Exhibition Manager
ArtBent Productions
01.2016 - 01.2018
Gallery Coordinator
Stewart Gallery
04.2012 - 07.2016
BFA - VISUAL ART - PAINTING AND DRAWING
BOISE STATE UNIVERSITY
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