Kristy Groves
Lewiston
Summary
Dynamic Auto Licensing Specialist with a proven track record at Nez Perce County Auto Licensing, adept at legal research and license management. Enhanced customer satisfaction by streamlining title processing workflows, resolving discrepancies, and training new staff. Committed to compliance and policy analysis, delivering exceptional service in a fast-paced environment.
Overview
25
25
years of professional experience
Work History
Auto Licensing Specialist
Nez Perce County Auto Licensing
08.2016 - Current
- Processed auto licensing applications efficiently, ensuring compliance with state regulations.
- Coordinated communication between clients and regulatory agencies to resolve licensing issues.
- Maintained accurate records of vehicle registrations and title transfers within department systems.
- Trained new staff on licensing processes to enhance team performance.
Title Clerk
Joe Hall Ford Lincoln Mercury
09.2000 - 08.2016
- Processed and validated vehicle titles, ensuring adherence to state regulations.
- Managed title transfers and registrations for diverse clientele, enhancing customer satisfaction.
- Resolved discrepancies in title documentation through thorough research and communication.
- Streamlined title processing workflows, reducing turnaround time for customers.
- Processed and prepared financial reports for meetings
- Handled accounts payable and receivable
- Worked in Finance
Education
High School Diploma -
Palmer High
Palmer, AKSkills
- Legal research
- License management
- Policy analysis
- Intellectual property
- Excellent customer Service
Timeline
Auto Licensing Specialist
Nez Perce County Auto Licensing
08.2016 - Current
Title Clerk
Joe Hall Ford Lincoln Mercury
09.2000 - 08.2016
High School Diploma -
Palmer High