Kristyn Loo Yi Jing
Kelapa Gading
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Property Management Assistant
Flora Maria
Apartemen Gading Nias
09.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 4 properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Developed and implemented marketing strategies to increase occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
Online Store Manager
Personally
Kelapa Gading
07.2023 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Updated company website with deals and product packages.
- Implemented systems and procedures to increase sales.
Sales Assistant
PT. Nojorono Tobacco Internasional
Kw. Industri Pulogadung
06.2022 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Internship Student
PT. Badger Logistics Sukses
Ruko Mega Grosir Cempaka Mas
01.2022 - 03.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
Master of Arts - International Relations
Universitas Pelita Harapan
Plaza Semanggi02.2025
Bachelor of Arts - International Relations
Universitas Pelita Harapan
Karawaci, Tangerang02.2024
Verified Certificate - Big Data Solutions,Social And Economic Disparities
HarvardX
Cambridge08.2023
High School Diploma -
Saint Peter's School
Kelapa Gading, Jakarta Utara06.2020
No Degree - Primary
Raffles International Christian School
Kelapa Gading, Jakarta UtaraNo Degree - Primary
Singapore International School
Kelapa Gading, Jakarta UtaraSkills
- Terms Explanation and Enforcement
- Manage Rentals
- Property Marketing and Promotion
- Oversee Maintenance
- Creative and Adaptable
- Staff Coordination
- Administrative Support
- Coordinate Documents
Languages
Indonesian, English
Native language
Chinese (Mandarin)
Elementary
A2
Timeline
Online Store Manager
Personally
07.2023 - Current
Property Management Assistant
Flora Maria
09.2022 - Current
Sales Assistant
PT. Nojorono Tobacco Internasional
06.2022 - 07.2022
Internship Student
PT. Badger Logistics Sukses
01.2022 - 03.2022
Master of Arts - International Relations
Universitas Pelita Harapan
Bachelor of Arts - International Relations
Universitas Pelita Harapan
Verified Certificate - Big Data Solutions,Social And Economic Disparities
HarvardX
High School Diploma -
Saint Peter's School
No Degree - Primary
Raffles International Christian School
No Degree - Primary
Singapore International School