KRYSTAL MILLER
Mountain Home
Summary
Skilled in customer service and complaint handling, bringing a strong focus on active learning and customer education. Experienced in maintaining product knowledge and handling customer interactions professionally. Eager to leverage these abilities within cook/cafeteria roles, ready to contribute to a dynamic kitchen team.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Mountain Home School District #193
Mountain Home, ID
08.2025 - Current
- Prepared and organized meals following dietary guidelines and safety standards.
- Assisted in inventory management, ensuring proper stock levels for kitchen operations.
- Maintained cleanliness of work areas, adhering to health and sanitation regulations.
- Collaborated with team members to streamline food preparation processes and improve efficiency.
Customer Service Desk Associate
Walmart
Mountain Home, ID
10.2023 - Current
- Accurately entered data into computer system to update customer records.
- Stayed current on changes in store promotions, sales events and policies.
- Maintained a high level of product knowledge to effectively assist customers with their questions or concerns.
- Handled all customer complaints in a professional manner while following established protocols for resolution in a timely manner.
Breakfast Service Attendant
Hampton Inn
Mountain Home, ID
07.2021 - 08.2022
- Ensured proper food handling procedures were followed at all times.
- Exhibited knowledge of menu items including ingredients, availability and allergy information.
- Completed opening and closing duties such as, organizing drawers, stocking product, and setting up workstations.
- Adhere to FIFO and Food safety guidelines.
Specialty Associate
Whole Foods
Boise, ID
08.2017 - 05.2019
- Serve drinks and expand customer reach through variety.
- Receive goods upon inspection.
- Trained new employees on basic customer service techniques and procedures.
- Rotate beer keg stock as depleted.
Lead Cake Decorator
Albertsons
Boise, ID
11.2014 - 04.2017
- Utilized food colorings, fondant, icing, gels and other decorations to create beautiful cakes.
- Stayed current with industry trends in order to provide customers with the latest products available.
- Provided guidance to junior cake decorators on techniques such as piping, frosting and sculpting cakes.
Home Health Aide
Aspire
Boise, ID
02.2014 - 10.2014
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Prepared beds and changed linens, maximizing patient comfort.
Customer Service & Stock Associate
Hastings
Boise, ID
06.2004 - 02.2014
- Moved items from the back stock onto the sales floor.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Assisted customers with locating merchandise and answering product-related questions.
Education
High School Diploma -
Mt. Cove Highschool
Boise, ID05-2005
Skills
- Active learning
- Customer focus
- Complaint handling
- Customer education
Certification
- Food handling Safety Classes
- CPR(expired)
Timeline
Kitchen Staff Member
Mountain Home School District #193
08.2025 - Current
Customer Service Desk Associate
Walmart
10.2023 - Current
Breakfast Service Attendant
Hampton Inn
07.2021 - 08.2022
Specialty Associate
Whole Foods
08.2017 - 05.2019
Lead Cake Decorator
Albertsons
11.2014 - 04.2017
Home Health Aide
Aspire
02.2014 - 10.2014
Customer Service & Stock Associate
Hastings
06.2004 - 02.2014
High School Diploma -
Mt. Cove Highschool