Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Travelling
Timeline
Generic

Kurnia Adhe Lyani

Team Leader
Jakarta

Summary

Dynamic team leader with a proven track record at Global Excel Management, enhancing productivity through effective coaching and performance evaluation. Skilled in team motivation and analytical thinking, I empower individuals to excel, fostering collaboration and achieving shared goals. Committed to continuous improvement and delivering exceptional results in fast-paced environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Team Leader

Global Excel Management
01.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Administration Officer

BPJS Kesehatan
04.2018 - 12.2022
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Created, prepared, and delivered reports to various departments.
  • Increased customer service success rates by quickly resolving issues.
  • Doing reconciliation for individual customers and companies.

Telemarketer

PT Trijaya Tirta Dharma
07.2015 - 12.2015
  • Followed up with customers to solicit further sales.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Recorded and updated customer information in online systems.

Freelancer

None Of The Above
01.2013 - 12.2013
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.

Education

Bachelor of Science - Management Science

University of Sang Bumi Ruwa Jurai
Bandar Lampung, Indonesia
04.2001 -

Associate of Science - Management of Finance And Banking

Lampung University
Bandar Lampung, Indonesia
04.2001 -

Skills

    Team supervision

    Teamwork and collaboration

    Work planning

    Team motivation

    Problem-solving

    Analytical thinking

    Documentation and reporting

    People management

    Coaching

    Attention to detail

    Service level agreements

    Public Speaking

Accomplishments

  • Supervised team of 14 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Additional Information

Became a delegation to represent the company at the Headquarters in Canada to participate in a Leadership Workshop, held in October 2024. The delegation lasted nearly one month and focused on leadership development and international collaboration. Additionally, I was facilitated to have the alignment of workflows between the Jakarta and Canada offices.

Software

Microsoft Office

Power BI

Citrix

Pivot table

QMA tools

Travelling

I have a strong passion for traveling and have visited Korea twice, in 2018 and 2019, to experience different seasons—spring and winter. Domestically, I have explored various places including Bali, Lombok, Makassar, Yogyakarta, Bandung, Bogor, and others. One of my most memorable trips was to Dieng, where I visited Prau Peak to witness the sunrise.

In 2024, I was fortunate to have the opportunity to travel to Canada, which was an unforgettable experience. There, I visited Niagara Falls, one of the wonders of the world, and was lucky to experience a season not present in Indonesia—autumn (fall).

Recently, I also hiked Mount Sagara in Garut, West Java. I enjoy traveling because it offers valuable lessons and opportunities for personal growth.

Timeline

Team Leader

Global Excel Management
01.2023 - Current

Administration Officer

BPJS Kesehatan
04.2018 - 12.2022

Telemarketer

PT Trijaya Tirta Dharma
07.2015 - 12.2015

Freelancer

None Of The Above
01.2013 - 12.2013

Bachelor of Science - Management Science

University of Sang Bumi Ruwa Jurai
04.2001 -

Associate of Science - Management of Finance And Banking

Lampung University
04.2001 -
Kurnia Adhe LyaniTeam Leader