Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Developed and implemented new filing systems to improve organizational efficiency and productivity.
Implemented and developed operational standards, policies and procedures.
Identified cost improvement changes and cost savings plans to increase company savings.
Examined quarterly financials to determine business operating capacity.
Modified inventory control programs to maintain and enhance annual business plan.
Provided strong leadership to enhance team productivity and morale.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Consolidated vendors and renegotiated contracts to optimize costs.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Implemented productivity benchmarks across all departments to maximize company revenue.
Recommended and implemented successful strategies to maximize revenue.
Evaluated hiring, firing, and promotions requests.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
Complied with policies and quality standards to maintain consistency in quality of services.
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
Provided analytical rationale to identify, develop and implement activities within allocated account base.
Identified profitable business leads and built pipeline of prospective customers.
Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Developed proposals and presentations for internal and external audiences.
Carried out and developed social media, e-blast and public relations campaigns.
Logistics Assistant
PT. Salam Pacific Indonesia Lines
Surabaya
01.2020 - 10.2022
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Generated, distributed and filed copies of all billing paperwork.
Documented received materials into Type system.
Oversaw daily inventory counts to maintain data accuracy.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Generated documentation and information required for customer shipments.
Tracked orders and notified customers of status or potential delays.
Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
Generated monthly performance reports to track and analyze shipping trends.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Conducted investigations to resolve issues related to logistics and cargo movements.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Liaised with internal and external stakeholders to facilitate smooth operations.
Registered vendors and customers on database to maintain updated roster.
Developed strategies to optimize utilization of available resources.
Researched industry to analyze competitors, understand market conditions and identify trends, opportunities and threats.
Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
Worked with vendors to schedule daily pickups and weekly deliveries.
Coordinated driver dispatch to accomplish daily delivery requirements.
Command Center Operator
PT. Salam Pacific Indonesia Lines
Surabaya
12.2017 - 01.2020
Executed day-to-day functions of command center.
Liaised with stakeholders to serve as emergency information system for high-profile clients.
Coordinated with local authorities to smoothly manage disaster response.
Produced detailed and knowledgeable technical reports on command and field activities.
Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
Trained personnel in important first response procedures.
Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
Worked well in a team setting, providing support and guidance.
Gained extensive knowledge in data entry, analysis and reporting.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Proved successful working within tight deadlines and a fast-paced environment.
Proven ability to develop and implement creative solutions to complex problems.
Delivered services to customer locations within specific timeframes.
Evaluated current computer systems and network infrastructures to identify weaknesses and develop countermeasures.
Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
Administration Officer
PT. Salam Pacific Indonesia Lines
Surabaya
11.2015 - 12.2017
Maintained personnel records and updated internal databases to support document management.
Generated reports to suggest corrective actions and process improvements.
Entered and maintained departmental records in company database.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Shipping Foreman
PT. Salam Pacific Indonesia Lines
Surabaya
11.2012 - 11.2015
Moved shipment materials to and from designated areas using lift and hand trucks.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Partnered with representatives from different carriers to arrange materials shipments.
Inspected incoming and outgoing shipments to identify discrepancies with records.