Kusmiyati No Last Name
Service Crew
Jakarta,Jakarta
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Waiting Staff/ Service Crew/ Waitres F&B
Poco Poco Bakery
10.2015 - 06.2016
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Assisted in maintaining a clean and organized dining area for optimal guest experience.
- Effectively handled customer complaints, addressing concerns and finding satisfactory solutions.
- Managed multiple tables simultaneously, ensuring accurate order placement and prompt service.
Service Crew / Waiting Staff / Waitress F&B
Monster Curry Singapore
05.2014 - 12.2014
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Service Crew / Waiting Staff/ Waitress F&B
PT Era Tunas Jaya
02.2010 - 03.2011
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Service Crew/ Waiting Staff/ Waitress F&B
Highway Elle Bar and Resto
06.2008 - 11.2010
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Entry Level - Entry Level
Junior High School
Jakarta 06.1995
Skills
Food and beverage pairings
Food sales and promotion
High-volume dining
Table setting knowledge
Cash handling
Sales expertise
Food preparation and safety
Ordering procedures
Dining area maintenance
Menu presentation
Beverage preparation
Guest seating arrangements
Stocking and replenishing
To-go order preparation
Menu memorization
Bill computation
Timeline
Waiting Staff/ Service Crew/ Waitres F&B
Poco Poco Bakery
10.2015 - 06.2016
Service Crew / Waiting Staff / Waitress F&B
Monster Curry Singapore
05.2014 - 12.2014
Service Crew / Waiting Staff/ Waitress F&B
PT Era Tunas Jaya
02.2010 - 03.2011
Service Crew/ Waiting Staff/ Waitress F&B
Highway Elle Bar and Resto
06.2008 - 11.2010
Entry Level - Entry Level
Junior High School