Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyrstin Hollifield

Deputy Court Clerk II
Meridian,ID

Summary

Courteous and knowledgeable Deputy Court Clerk II adept at managing diverse administrative and customer service tasks. Accurately processes and files court documents ensuring adherence to court protocols and confidentiality requirements. Assists the public in navigating court procedures, providing clear information on forms, deadlines and case statuses. Coordinates and schedules court hearings; responsible for maintaining accurate judicial schedules.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work History

Deputy Court Clerk II Criminal Bond Desk

Ada County Courthouse
Boise, ID
09.2024 - Current
  • Filed surety bonds and promise to appear paperwork to the correct case(s); set the proper hearing necessary.
  • Received out of county returned warrants and bond receipts signed by the defendant. Made sure the admin case was related and all documents were accounted for and filed to the right place.
  • Processed cash bond e-mails to ensure the hearing was set and appropriate files were related accurately.
  • Made sure all Rule 5 charges were set for an arraignment within 48 hours.
  • Returned and filed warrants once they've been served by law enforcement.
  • Acquired judge's signatures and processed transport orders.
  • Communicated promptly and effectively with other counties to ensure case files are accurate and complete.
  • Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
  • Promoted public trust in the judicial system by providing exceptional customer service to individuals seeking assistance from the court clerk's office.
  • Accurately processed and filed court documents ensuring adherence to court protocols and confidentiality requirements.
  • Coordinated and scheduled court hearings; responsible for maintaining accurate judicial schedules.

Deputy Court Clerk II Criminal Front Counter

Ada County Courthouse
10.2023 - 08.2024
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
  • Reduced clerical errors by thoroughly reviewing all documents submitted to the court for accuracy and compliance with rules and regulations.
  • Promoted public trust in the judicial system by providing exceptional customer service to individuals seeking assistance from the court clerk''s office.

Deputy Court Clerk I

Ada County Courthouse
06.2023 - 10.2023
  • Performed routine data entry or document management.
  • Assisted court in scheduling hearings.
  • Provided assistance to attorneys and court personnel.
  • Sent notices to defendants and e-mailed notices to attorneys.
  • Assisted in setting aside default judgement cases by scheduling future hearings and notifying the Department of Transportation.

Client Care Representative

Aspen Valley Senior Living
02.2023 - 06.2023
  • Provided information and referrals to community partners and other treatment providers.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Advocated for and acted as liaison to other community-based providers and resources and other benefits, housing, vocation training and employment opportunities.
  • Answered customer questions via telephone, email and live chat services.

Order Fulfillment Specialist

Dinomite Rocks And Gems
12.2013 - 12.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Maintained clean and safe work environment.
  • Sent invoices and issued refunds.
  • Resolved online ordering issues and concerns to promote seamless ordering process for customers.
  • Maintained positive and professional attitude toward customers to foster positive experiences resulting in repeat online purchases.

Customer Service Representative

PalmerCash
09.2006 - 12.2013
  • Delivered prompt service to prioritize customer needs.
  • Processed daily orders through multi-carrier manifest system.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Welcomed, greeted and assisted guests.
  • Processed purchase orders for wholesale clients.

Education

High School Diploma -

Meridian High School
Meridian, ID
08.2005 - 05.2006

Skills

Data entry accuracy

Skilled in prioritizing responsibilities

Document organization

Calendar scheduling

Skilled in time management

Court procedures understanding

Timeline

Deputy Court Clerk II Criminal Bond Desk

Ada County Courthouse
09.2024 - Current

Deputy Court Clerk II Criminal Front Counter

Ada County Courthouse
10.2023 - 08.2024

Deputy Court Clerk I

Ada County Courthouse
06.2023 - 10.2023

Client Care Representative

Aspen Valley Senior Living
02.2023 - 06.2023

Order Fulfillment Specialist

Dinomite Rocks And Gems
12.2013 - 12.2022

Customer Service Representative

PalmerCash
09.2006 - 12.2013

High School Diploma -

Meridian High School
08.2005 - 05.2006

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Kyrstin HollifieldDeputy Court Clerk II