Lacey Goodheart
Burley
Summary
Recognized for attention to detail, adaptability, and a collaborative spirit, I possess a solid foundation in medical front-office procedures, patient assistance, and cross-functional teamwork. With a proven track record of contributing to a smooth, patient-centered environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Radiologic Technologist
Intermountain Healthcare
02.2025 - Current
- Operated advanced radiographic equipment to produce high-quality images for diagnostic purposes.
- Maintained patient safety and comfort during imaging procedures through effective communication and support.
- Collaborated with healthcare team to ensure accurate patient information and imaging protocols were followed.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
Registrar
RI Inc
01.2014 - 05.2025
- Efficiently managed patient registration, check-in, and scheduling, ensuring a positive and seamless patient experience.
- Accurately collected and maintained patient information, safeguarding privacy and adhering to HIPAA regulations.
- Coordinated with clinical staff and departments to facilitate patient flow, minimizing wait times and optimizing operational efficiency.
- Utilized problem-solving skills and adaptability to manage scheduling changes, emergencies, and high patient volumes.
- Demonstrated exceptional attention to detail in verifying insurance information, handling payments, and processing billing inquiries.
- Registered patient information accurately using electronic health record systems
- Coordinated insurance verification processes to ensure timely patient access
- Managed incoming calls and directed inquiries to appropriate departments
- Trained new staff on registration protocols and system navigation
- Maintained compliance with privacy regulations during patient interactions
St. Alphonsus
01.2011 - 01.2014
- Efficiently managed patient registration, check-in, scheduling and managed switchboard.
- Accurately collected and maintained patient information, safeguarding privacy and adhering to HIPAA regulations.
- Helped patients navigate to different departments.
- Outpatient registration for Physicians Clinics, outpatient lab, and Emergency Department.
Education
High School -
01.2001
Associates of Liberal Arts - undefined
College of Southern Idaho
01.2022
Associates of Health Science - undefined
College of Southern Idaho
01.2023
Radiologic Technologist - Radiology
College of Southern Idaho
Twin Falls, ID05-2025
Skills
- CPR/Adult Infant AED 2023
- Flexible
- Problem-solving
- Critical thinking skills
- Multi-tasking
- Team Player
- Direct patient care
- Patient safety
- Portable radiography
Certification
- ARRT certified, May 2025
- BLS
Timeline
Radiologic Technologist
Intermountain Healthcare
02.2025 - Current
Registrar
RI Inc
01.2014 - 05.2025
St. Alphonsus
01.2011 - 01.2014
Associates of Liberal Arts - undefined
College of Southern Idaho
Associates of Health Science - undefined
College of Southern Idaho
High School -
Radiologic Technologist - Radiology
College of Southern Idaho
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