Tennis
Lady Liesdyana Pratiwi
Civil Servants
Bandung
Summary
Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Planner Budget Analyst
Ministry Of Transportation Indonesian Government
Sumedang, West Java, Indonesia
03.2022 - Current
- Collaborated with cross-functional teams to align goals and ensure project success.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Enhanced project efficiency by developing and implementing effective planning strategies.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Negotiated contracts with vendors, securing competitive pricing and favorable terms for the organization.
- Provided expert guidance on industry trends and regulatory compliance requirements during the planning process.
- Created an efficient system for tracking project milestones, resulting in improved accountability among team members.
- Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Merchant Engagement Representative
PT GoTo Gojek Tokopedia Tbk
Bandung, West Java, Indonesia, Indonesia
09.2020 - 03.2022
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Managed vendor relationships effectively, leading to more reliable deliveries and fewer stockouts.
- Negotiated favorable contracts with suppliers that resulted in cost savings without compromising quality or availability of products.
- Provided comprehensive training to new employees, ensuring smooth onboarding and integration into the team.
- Collaborated with store management team to execute successful promotional events and campaigns.
- Assisted in budget planning and forecasting processes, contributing to overall financial success of the business.
- Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
- Spearheaded initiatives aimed at enhancing store layout for optimal customer flow and product visibility.
- Increased overall store performance through proactive inventory control measures.
- Implemented effective merchandising strategies to maximize sales and profitability.
- Built relationships with customers and community to establish long-term business growth.
Business Development Officer
PT Bank BJB Tbk
Bandung, West Java, Indonesia
12.2018 - 09.2020
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Collaborated with sales and marketing departments to support client acquisition.
- Expanded market share by conducting comprehensive market research and competitor analysis.
- Implemented innovative marketing campaigns that effectively communicated value propositions to target audiences.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
Corporate Banking Customer Service Officer
PT Bank Central Asia Tbk
Bandung, West Java, Indonesia
08.2017 - 12.2018
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Identified sales opportunities and promoted banking products, boosting revenue growth.
- Communicated effectively with customers, managers and co-workers through email, phone and traditional postal mail.
- Organized client meetings and presentations, showcasing the bank''s expertise in various industries.
- Coordinated with internal departments to ensure smooth transactions for corporate customers.
- Managed client portfolios, ensuring optimal financial performance with diligent monitoring.
- Maintained up-to-date knowledge on industry trends and regulations, sharing insights with colleagues for informed decisionmaking.
- Facilitated effective communication between clients and bank personnel, fostering an environment of trust and collaboration.
- Processed money transfers, deposits and withdrawals.
- Implemented feedback from customers to improve services and increase overall satisfaction levels.
- Negotiated favorable terms for clients on loans and other financing options, securing competitive deals.
- Strengthened relationships with corporate clients by providing exceptional service and timely support.
Accountant Intern
PT Bio Farma (Persero)
Bandung, West Java, Indonesia
01.2017 - 08.2017
- Prepared monthly closings by creating journal entries and reconciling accounts.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced discrepancies in financial reports by carefully analyzing data and identifying errors.
- Reviewed and paid vendor invoices monthly.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
- Identified system errors and applied established company policies and procedures to resolve issues.
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
Education
Master of Accounting - Accounting And Finance
Padjadjaran University
West Java, Indonesia 04.2001 -
Bachelor of Economics - Accounting And Finance
Padjadjaran University
West Java, Indonesia 04.2001 -
Skills
Data Management
Cost Control
Contingency Planning
Risk Mitigation
Presentation Delivery
Communications management
Customer Focus
Project Feasibility Studies
Effective Communication
Analytical Thinking
Self Motivation
Organizational Skills
Problem-solving abilities
Teamwork and Collaboration
Problem-solving aptitude
Clear Communication
Adaptability
Decision-Making
Data Analysis
Critical Thinking
Team Leadership and Motivation
Transportation Project Planning
Microsoft Office
Certification
Leaders in Urban Transport Planning
Interests
Books
Timeline
Leaders in Urban Transport Planning
06-2024
Planner Budget Analyst
Ministry Of Transportation Indonesian Government
03.2022 - Current
Merchant Engagement Representative
PT GoTo Gojek Tokopedia Tbk
09.2020 - 03.2022
Business Development Officer
PT Bank BJB Tbk
12.2018 - 09.2020
Certified Customer Service Representative, PT Bank BCA Tbk - 2018
08-2018
Corporate Banking Customer Service Officer
PT Bank Central Asia Tbk
08.2017 - 12.2018
Accountant Intern
PT Bio Farma (Persero)
01.2017 - 08.2017
Master of Accounting - Accounting And Finance
Padjadjaran University
04.2001 -
Bachelor of Economics - Accounting And Finance
Padjadjaran University
04.2001 -