Laili Purnama Fitri

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Prepared sales presentations for clients showing success and credibility of products.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Expand Network for increasing volume & Target
• Have Oversight Work Process & Progress.
• Reviewing service from each customers for correction and increasing the quality of service
• Reporting and updated business opportunity &

implement good strategic.

• Designed innovative marketing campaigns that significantly boosted brand visibility and generated high-quality leads.
• Implemented creative problem-solving strategies to address unforeseen challenges during project implementation.
• Established strong relationships with key industry stakeholders to boost brand reputation and facilitate strategic partnerships.
• Created reports and presentations detailing business development activities.
• Consistently exceeded quotas through penetration of new accounts.

• Get New Customers & Target Company
• Approach JP & NON JP Exiting Customers for

new lane Business and Volume.

• Have Oversight Work Process & Progress.
• Reviewing service from customers
• Reporting and updated business opportunity &

Implementing good strategic.

• Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
• Developed and maintained strategic partnerships to provide added value to clients and increase competitive advantage.
• Managed revenue models, process flows, operations support, and customer engagement strategies.

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
• Coordinated with product development teams to ensure offerings met market demands and client expectations.
• Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.

• Provide RFQ to Customer
• Maintain Exiting customers and get new lane business
• Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
• Strengthened client relationships through regular communication and effective problemsolving.
• Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Enhanced key account satisfaction by developing and implementing tailored account management strategies.
• Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.

• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Presented professional image consistent with company's brand values.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Enhanced key account satisfaction by developing and implementing tailored account management strategies.

• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
• Increased team productivity by providing ongoing training and support to customer service representatives.
• Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.
• Resolved problems, improved operations and provided exceptional service.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Submit Manifest and Data BL
• Make a good communication with customers.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Described product and service details to customers to provide information on benefits and advantages.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Created and maintained detailed database to develop promotional sales.
• Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
• Followed up with customers about resolved issues to maintain high standards of customer service.