Summary
Overview
Work History
Education
Skills
Certification
Software
Work Availability
Interests
Timeline
AdministrativeAssistant
Lalu Muhammad Andi Rahamatullah

Lalu Muhammad Andi Rahamatullah

Sales and Operations Professional
Lombok Timur,NTB

Summary

Sales and operations professional with 7+ years of experience in retail sales, territory management, and operational coordination. Experienced in managing more than 200 retail outlets across Mataram and Praya territories while working at JTI (Japan Tobacco International), ensuring product availability, strong outlet relationships, and consistent field execution.

Currently working as Relationship Officer at PT Prima Karya Sarana Sejahtera with responsibilities in client coordination, operational service delivery, and workforce management. Also experienced in managing large-scale operational teams as Site Manager supporting client operations.

Strong ability in territory development, outlet engagement, sales execution, and operational problem solving within dynamic field environments.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Relationship Officer

PT Prima Karya Sarana Sejahtera
South Tangerang, Banten
11.2020 - 03.2025
  • Coordinate operational services between company, clients, and field workforce to ensure service delivery runs effectively.
  • Maintain professional relationships with client representatives to support operational performance.
  • Monitor operational activities and ensure compliance with service standards and agreements.
  • Handle operational administration, reporting, and workforce coordination.
  • Identify operational issues and implement coordination-based solutions with internal teams and client stakeholders.

Additional Assignment – Site Manager
Client: PT ASDP Indonesia Ferry (Merak Branch)

Coordinated operational deployment of 500+ outsourced personnel supporting port operational services.
Managed workforce scheduling, placement, and coordination to maintain operational continuity.
Monitored performance and ensured operational service standards were maintained.
Acted as the main liaison between client management and operational workforce.

Salesman Retail

PT Surya Mustika Nusantara (JTI Group)
Mataram, Nusa Tenggara Barat
03.2017 - 03.2020
  • Managed 200+ retail outlets across Mataram and Praya territories.
  • Conducted routine outlet visits to ensure product availability and maintain distribution coverage.
  • Built strong relationships with store owners to support consistent product sales and visibility.
  • Coordinated with distributors to maintain stable stock availability across retail channels.
  • Executed retail sales activities including outlet engagement, product promotion, and display management.

Education

Bachelor of Economics -

Universitas Hamzanwadi
01.2019

Skills

Territory Management

Retail Distribution and Outlet Relationship Management

Field Sales Operations

Distributor Coordination

Stakeholder Communication

Problem Solving

Sales analysis

Certification

Service Based Communication & Customer Handling – Garuda Indonesia Training Center, Agustus 2024

Software

Microsoft Office

Google Workspace

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Sales and Distributions

Territory Management

Timeline

Relationship Officer

PT Prima Karya Sarana Sejahtera
11.2020 - 03.2025

Salesman Retail

PT Surya Mustika Nusantara (JTI Group)
03.2017 - 03.2020

Bachelor of Economics -

Universitas Hamzanwadi
Lalu Muhammad Andi RahamatullahSales and Operations Professional