Lauren Gregg
Boise
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server & Social Media Marketer
She’s Smokin’ BBQ
08.2025 - 03.2026
- Delivered fast-paced, high-quality customer service in a busy restaurant environment
- Built customer relationships to enhance guest experience and encourage repeat business
- Promoted menu items and specials, contributing to increased daily sales
- Managed and created content for social media platforms to boost engagement and visibility
- Assisted in maintaining a clean, organized dining space following health standards
Childcare Provider
Babysitting Service
01.2020 - 12.2025
- Supervised children ages 2–11 in a safe and structured environment
- Planned engaging activities and maintained daily routines
- Built trust with families through reliability and strong communication
Server / Food Runner
Harper Barbecue
04.2025 - 08.2025
- Delivered efficient service in a high-volume restaurant, ensuring positive guest experiences
- Increased sales by recommending menu items, sides, and beverages
- Collaborated with team members to maintain smooth and timely service
- Resolved customer concerns quickly to maintain satisfaction
- Completed opening/closing tasks and maintained cleanliness standards
Server / Food Runner
Humpy’s Big Ale House
09.2024 - 11.2024
- Managed multiple tables while maintaining attentive and friendly service
- Processed orders and payments accurately in a fast-paced setting
- Recommended specials to increase sales and enhance customer experience
- Worked closely with kitchen and bar staff to ensure timely service
Server / Food Runner
The Temple
09.2024 - 11.2024
- Delivered consistent, high-quality service in a busy dining environment
- Maintained organization and cleanliness in compliance with health standards
- Handled customer concerns professionally to ensure satisfaction
Server / Food Runner
Helmsman Ale House
02.2024 - 08.2024
- Managed multiple responsibilities including seating, order-taking, and food delivery
- Strengthened communication skills through coordination with kitchen staff
- Resolved customer issues effectively, maintaining a positive dining experience
Education
High School Diploma -
Boise State University
Boise, ID05.2028
Skills
- Customer Service & Communication
- Team Collaboration
- Social Media Content Creation
- Time Management & Multitasking
- Problem Solving
- Attention to Detail
Affiliations
Alpha Xi Delta
Active member of Alpha Xi Delta, participating in philanthropy events, chapter activities, and collaborative projects that strengthened my leadership, organization, and communication skills.
Timeline
Server & Social Media Marketer
She’s Smokin’ BBQ
08.2025 - 03.2026
Server / Food Runner
Harper Barbecue
04.2025 - 08.2025
Server / Food Runner
Humpy’s Big Ale House
09.2024 - 11.2024
Server / Food Runner
The Temple
09.2024 - 11.2024
Server / Food Runner
Helmsman Ale House
02.2024 - 08.2024
Childcare Provider
Babysitting Service
01.2020 - 12.2025
High School Diploma -
Boise State University
AI USE STATEMENT
I used ChatGPT to revise and improve my resume. My prompt was: “Revise my resume to make it more professional, results-driven, and aligned with a resume workshop rubric, and add my recent experience as a server and social media marketer.” The tool helped reword my bullet points to sound more impactful, improve formatting, and make my experience clearer and easier to read. I reviewed and edited the suggestions before including them in my final draft.