Leanna Jerrett
Mountain Home
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering guidance and support. Well versed and knowledgeable in all departments throughout the store. Blends superb time management and organizational skills to drive store success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor
D&B Supply Inc.
Mountain Home
05.2004 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Led monthly meetings with safety team members to outline upcoming tasks and project deadlines.
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Maintained positive working relationship with fellow staff and management.
- Led the sign program for upcoming sales, flyers, etc.
- Preformed weekly price changes for the entire store.
- I began Lawn and Garden in 2004 and became the lead in 2005. I have been a supervisor of at least ten employees in this department over the past twenty years.
- In the off season, I have worked in clothing, back office receiving, as a cashier, and stocked all departments.
- I have helped remodel the Pendleton, Twin Falls, and Mountain Home stores.
- I have worked in 20 store inventories and assisted with the Twin Falls inventory in 2020.
Education
Some College (No Degree) - Courses in accounting and physical therapy
College of Southern Idaho
Twin Falls, IDSome College (No Degree) - Nursing
Boise State University
Boise, IDSkills
- Customer service
- Inventory management
- [Software] experience
- Visual merchandising
- Team building
- Product knowledge
- Staff supervision
- Safety compliance
- Problem solving
- Communication skills
- Pest control
- Plant identification
- Garden merchandising
- Department recovery
- Plant watering
- Pruning techniques
- Garden supplies knowledge
- Greenhouse operations
- Garden education, Master Gardener Program, in 2005
- Plant disease diagnosis
- Landscaping basics
- Weed management
- Fertilizer application
- Soil knowledge
Affiliations
- Love the outdoors, gardening, fishing, boating.
- Hobbies include painting, swimming and a good ole couch potato.
- Love to host yearly gatherings for our girls at work.
Accomplishments
- Led ladies bible studies for over 15yrs.
- Sunday School teacher for over 20 yrs.
- Safety Coordinator and forklift certifier for 14yrs. Propane certifier for 6yrs.
Certification
- Master Gardener
- Sthil Bronze course
- Training siminars in Lawn and Garden, Pet and Vet, Recieving, Clothing and Safety.
Goals for the Mountain Home Store
- To be an asset to management. Backup when needed and lead when needed.
- To motivate the employees in every task that's called upon them, to be honest.
- To lead by example, be here for the employees and customers in a professional way without them feeling in anyway that they are not important or without worth. To have a positive attitude at all times.
- I would like to have more store meetings so that everyone knows what direction we want this store to go in, what is expected of the employees, and to answer any concerns in a group setting so there is nothing hidden and everyone is on the same page.
- I believe in the department heads and trust them in their abilities. Not micromanage but give suggestions when needed.
Conclusion
- I really would like to move up to this Assistant Manager position, I have learned so much over the last 21yrs that I would like to give back in a management role.
- I feel I have a good rapport with all our employees, and they feel free to come to me with any questions or concerns they my have. I also hold a high standard of work ethics and expect our employees to strive for the same. I will help guide them and encourage them to meet their potential and when needed to discipline them.
- My schedule is very flexible to work or be on call at any time. I am 59yrs old and intend to work till I cannot. I love my job, the company, the employees and the customers.
Timeline
Supervisor
D&B Supply Inc.
05.2004 - Current
Some College (No Degree) - Courses in accounting and physical therapy
College of Southern Idaho
Some College (No Degree) - Nursing
Boise State University
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