Anti-Fraud Specialist with extensive experience at PT Bank KEB Hana Indonesia, skilled in implementing effective fraud investigation strategies and ensuring compliance with regulations. Demonstrated success in documentation analysis and communication, leading to enhanced internal audit processes and risk management initiatives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Anti-Fraud Specialist
PT Bank KEB Hana Indonesia
Jakarta
11.2023 - Current
Follow up on whistleblower reports and ensure the whistleblowing reporting channel (Email, Phone, and Web) working properly.
Develop and implement effective strategies aligned with the four (4) pillars established by the Financial Services Authority (OJK).
Report to the Financial Services Authority (OJK) on the implementation of the anti-fraud strategy every six months.
Responsible for performing and supporting the end-to-end process of investigations, and drafting high-quality investigation reports.
Collaborate with legal and industrial relation team to identify potential litigation risk based on a review of the company's policies and external regulations.
Senior Fraud Investigator
PT XL Axiata, tbk
Jakarta
07.2021 - 11.2023
Conducting extensive and confidential investigations of suspected fraud allegations.
Interviewing individuals who may have information on particular fraud allegations.
Running background checks, employee investigations, and asset searches on suspected perpetrators.
Analyzing documentation, such as victim testimonies and financial records to determine if fraud occurred.
Writing reports on findings and presenting to management.
Internal Audit Manager
PT Dian Swastatika Sentosa
06.2018 - 12.2018
Review and update Standard Operating Procedures (SOPs) by incorporating considerations for Internal Control, Risk Management effectiveness and efficiency, and Good Corporate Governance principles.
Evaluate the efficiency and effectiveness of business operations across all power plants, and the Head Office.
Assess the implementation of internal audit and risk management processes in accordance with company policies.
Internal Audit Manager
PT Mitsui OSK Lines
12.2016 - 12.2017
Established a new audit framework, including the development of the annual audit plan and budget for the upcoming year.
Perform end to end audit.
Collaborated with the Accounting and Finance team to coordinate with External Auditors, ensuring timely and accurate data submission.
Internal Audit Manager
PT Garuda Indonesia, tbk
02.2011 - 12.2016
Plan and conduct professional audits (Fraud Audit, Operational Audit, Service Audit, IT Audit, General Audit, Compliance Audit).
Generate ideas to maximize assignment profitability.
Identify areas of potential efficiency improvements.
Compile audit reports and present to Senior Managers and Vice President of Audit.
Internal Audit
PT SUZUKI INDOMOBIL MOTOR
02.2010 - 02.2011
Perform Audit, review and analyze company's entire business procedures of sales, service, spare part, body repair, finance, accounting and other operational branch activities.
Review, monitor, and provide report on stock-take result performed by finance or accounting unit as well as reviewing scrapping procedures. These tasks aim to ensure that all processes are done in compliance with company's standard operating procedure as well as identifying every risk related to the business process and giving recommendation regarding cost efficiency and effectiveness.
Internal Audit Manager
PT AIA Financial
09.2008 - 02.2010
Ensures that Site Office administrators comply with Standard Operational Procedure, AIA Regulation and Memorandums from Head Office.
Ensures that Sales Forces comply with Market Conduct Guidelines, AIA Regulation, Laws and Memorandums from Head Office.
Reports all compliance issues noted during site office visit to Sales & Field Compliance Department Head.
Provided recommendation to rectify weaknesses and incompliance issues noted during site office visit.
Conduct mystery shopping in field related to ensure there is no misrepresentation from AIA Financial counter sales force.
Develop Early Warning System (Fraud Project) as Regional Initiative that should be customized with AIA Financial Environment and data.
Conducts Document Retention review as a follow up of Record Management Policy.
Internal Audit Staff
PT AntaVaya
12.2006 - 09.2008
Assigned to several internal control engagements within the company, covering head office, branch offices and related party's offices to ensure that all activities are done in line with the established procedures.
These include planning the audit (needs and priority), checking over AR aging, AP aging, Deposit, Advance payment, Balance Sheet, Income Statement etc. as well as preparing the summary or audit report, providing suggestions and follow-up on audit result feedback to Branch Manager and others department.
Education
Bachelor of Computer - Computerized Accounting
UNIVERSITY BINA NUSANTARA
Jakarta Barat
06-2006
Skills
Fraud investigation
Whistleblower reporting
Risk management
Regulatory compliance
Documentation analysis
Report writing
Internal auditing
Effective communication
Certification
Certified Fraud Examiner (CFE) 2013
Fraud Auditing, I - LPFA 2011
IATA Airline Management Integration - IATA International Geneva 2011
Risk Management - PPAK 2013
ISO 31000 - ERM Fundamental 2014
COSO 2013 - Yayasan Pendidikan Internal Audit 2014
Risk Based Audit - Suryandra
Personal Information
Title: FRAUD INVESTIGATOR
Investigation Achievements
IT Audit - IOCS, I identified that a subsidiary of Garuda Indonesia (Asyst) had marked up the price for the Development of the Integrated Operational Control System (IOCS) from Lufthansa Systems by over 25% above the standard market rate. This resulted in cumulative losses of ±USD 7 million for Garuda Indonesia from 2009 to 2012. The audit team recommended renegotiating the contract with Asyst, which is projected to save USD 200,000-500,000 annually in subsequent years.
Fraud - Ticket Manipulation in Denpasar, I uncovered a fraudulent scheme involving ground handling staff at Garuda Indonesia's Denpasar Airport. The group manipulated the airline's operational application system to retrieve sold tickets and resell them to customers. This caused monthly losses of ±IDR 200 million throughout 2015 and 2016, totaling approximately IDR 2.8 billion.
Fraud - Falsified Refunds at PKU Branch Office, I discovered that 95% of reservation staff at the Pekanbaru (PKU) branch falsified customer refund requests using expired tickets. This scheme led to monthly losses of ±IDR 150 million from 2016 to 2017, accumulating to IDR 2.85 billion.
Discrepancy in Penalty Collection from Vendors, I identified a IDR 1.5 billion gap in penalties owed by vendors due to delayed project deliveries. Vendors altered the agreed-upon delivery timeline from 40 days to 45+ days, reducing the penalty liability. This discrepancy went unnoticed by Centratama's procurement and project teams.
Timeline
Anti-Fraud Specialist
PT Bank KEB Hana Indonesia
11.2023 - Current
Senior Fraud Investigator
PT XL Axiata, tbk
07.2021 - 11.2023
Internal Audit Manager
PT Dian Swastatika Sentosa
06.2018 - 12.2018
Internal Audit Manager
PT Mitsui OSK Lines
12.2016 - 12.2017
Internal Audit Manager
PT Garuda Indonesia, tbk
02.2011 - 12.2016
Internal Audit
PT SUZUKI INDOMOBIL MOTOR
02.2010 - 02.2011
Internal Audit Manager
PT AIA Financial
09.2008 - 02.2010
Internal Audit Staff
PT AntaVaya
12.2006 - 09.2008
Bachelor of Computer - Computerized Accounting
UNIVERSITY BINA NUSANTARA
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