Lestianty Farah Rachmah

Work History

Personal Assistant to Managing Director

Tani Seafood, Jakarta Selatan

Jakarta

03.2023 - Current

Coordinates activities with Administrative assistants, such as department team building, stakeholders, and functions
Schedule and manage arrangements for meetings and events including, rooms, ordering meals, refreshments, travel logistics, etc
Provide follow-up to pending issues to assure completion of tasks – internal and external
Develop and distribute agendas and meeting materials
Drafting agendas, taking minutes and following up action points
Member of Expansion Committee, finding the best fit building, oversee and supervise for the vendors design interior and make sure all the office supplies provided from end to end
Manage office supplies logistics and preparing administrative arrangements for business trip and other activities (flights, hotels, meeting rooms, transportations, and others related arrangements)
Manage executive email – prioritize and respond, if needed, immediately
Communicates directly, and on behalf of the President and CEO, with
Board members, and others, on matters related CEO’s programmatic initiatives
Maintain various records and documents for company executive(s)
Handle financial and accounting matters for the C-Level with confidentiality
Carries out responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws
Participate and contribute to ogranisation/team meetings as required.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Collaborated in cloud environments such as Trello and Google Workspace.
Attended meetings, took notes and tracked action items.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained entire family's schedule and organized events.
Handled incoming mail, bills and invoices and completed appropriate actions.
Entrusted to handle confidential and sensitive situations in professional matter.
Identified needs and coordinated plans for travel and out-of-town functions.
Preserved patient safety by following safety protocols.

HRGA

PT Binangkit Segar Teknologi

Jakarta

01.2022 - 01.2023

PT Binangkit Segar Teknologi is a complete one stop solution focus on women empowerment and business that drives the impact through 3 arms, Order-
Ant as B2B fresh food enabler, Rumah Kemas as Packing points operates by women and Koloni; women driven small scale business
Manage all General Affair activities; Office inventory management, building facilities management, keeping the company legal documents, permits and developing SOP related with GA
Finding and managing the best vendors especially for office supplies and office maintenance
Manage office supplies logistics and preparing administrative arrangements for business trip and other activities (flights, hotels, meeting rooms, transportations, and others related arrangements)
Manage the GA Office Administrations
Page 2 of 4
TaniHubyears 10 months
Government Relations

Government Relations

PT TaniHub Indonesia

07.2021 - 12.2021

Offered advise on policy initiatives to improve coordination and oversight of activities.
Provided detailed reports based on regulations analyses.
Monitored and analyzed policy, legislation and regulatory activities at local, state and federal government levels.
Prepared training materials to assist procedure and policy transitions.
Built and maintained positive relationships with public by utilizing strategic plans.
Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
Coordinated media interviews with organization staff, board members and volunteers.
Supported public relations managers with writing, researching and preparation of materials
Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
Developed and implemented social media strategy to increase engagement and reach new audiences.
Created and executed targeted PR campaigns to raise awareness of organization and initiatives.

General Affairs Lead

TaniHub Indonesia

03.2019 - 12.2021

Assisting the Corporate Affairs, on building bridges between
Company and the government
Analyze and execute potential collaboration with the government and communicating with related stakeholders (internal and external)
Drafting and processing agreements with related parties
Taking care of the relationship between TaniHub and external partners
Executing and planning partnership new strategy
Leading Government Relations project's execution
Represents the company in a variety settings, always promoting the company in the best possible way
Supervise the administrative documents for the collaboration; MoU, PKS, minutes meetings etc.

Human Resources Recruiter

DGtraffic Indonesia

Jakarta

03.2019 - 07.2021

Arranging logistics and preparing administrative arrangements for business trip and other activities (flights, hotels, meeting rooms, transportations, and related arrangements)
Maintaining records of all logistics-related documents (invoices, receipts, other related documents) to be submitted to the Finance Officer
Taking care of facility management and maintenance, office supplies, relation to service providers, business and personal contacts, potential vendors, and relations
Inventory control of office stationery and pantry supplies
Member of Expansion Committee, finding the best fit building, oversee and supervise for the vendors design interior and make sure all the office supplies provided from end to end
Monitor costs and expenses to assist in budget preparation
Maintain non employee such as Outsourcing employee or related partner
Ensure operations adhere to policies and regulations.

Human Resources Clerk

PT. Home Credit Indonesia

04.2018 - 02.2019

Distributed, accepted and processed employment applications to pre-screen and schedule follow-up interviews.
Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
Prepared billings, paychecks, invoices, payments and other recurring transactions and obtained appropriate approvals and authorizations.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Recruited and screened qualified potential employees.
Maintained and scheduled complex calendars.
Answered and redirected incoming phone calls for office.

Sari Coffee Indonesia, Starbucks Indonesia, Barista

03.2017 - 04.2018

Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated leadership skills in managing projects from concept to completion.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.

Crew Show Manager

Jakarta Fashion Week

02.2016 - 03.2017

Demonstrated leadership skills in managing projects from concept to completion.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Passionate about learning and committed to continual improvement.
Applied effective time management techniques to meet tight deadlines.
Cultivated interpersonal skills by building positive relationships with others.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Chaperone

Jakarta Pusat

10.2016 - 10.2016

Demonstrated leadership skills in managing projects from concept to completion.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Passionate about learning and committed to continual improvement.
Self-motivated, with a strong sense of personal responsibility.
Strengthened communication skills through regular interactions with others.
Resolved problems, improved operations and provided exceptional service.

Telemarketing Intern

FleishmanHillard

08.2016 - 08.2016

Interacted with customers by phone, email, or in-person to provide information.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Provided project progress updates and proposed solutions to issues.
Collaborated with senior management on new initiatives to build confidence.
Collected, arranged, and input information into database system.

Guest Relations Officer

The Sultan Hotel

Jakarta

01.2015 - 02.2016

Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Streamlined check-in process to decrease wait times and increase customer satisfaction.
Recommended hotel services or amenities that guest may find useful.
Answered guest inquiries and provided information regarding hotel services and amenities.
Maintained consistent positive customer feedback.
Greeted guests upon arrival and offered assistance.
Delivered prompt service to prioritize customer needs.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Promptly responded to inquiries and requests from prospective customers.
Educated customers about billing, payment processing and support policies and procedures.
Investigated and resolved customer inquiries and complaints quickly.
Maintained up-to-date knowledge of product and service changes.

Summary

Overview

Work History

Personal Assistant to Managing Director

HRGA

Government Relations

General Affairs Lead

Human Resources Recruiter

Human Resources Clerk

Crew Show Manager

Chaperone

Telemarketing Intern

Guest Relations Officer

Education

Bachelor's degree - French Language and Literature

Skills

Timeline

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