Lia Purwati
Sales Support Coordinator
Surabaya,JI
Summary
Energetic Sales Support Specialist focused on enabling strong PT. Somagede Indonesia sales by skillfully handling administrative needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying market trends to help sales professionals make strategic decisions and continue capturing business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Support position. Ready to help team achieve company goals. Experienced Sales Support with over 3 years of experience in PT. Somagede Indonesia. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
Work History
Sales Support Coordinator
PT. Somagede Indonesia
Surabaya, Indonesia
07.2021 - Current
- Completed monthly sales reports to highlight trends and help with team strategizing.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Developed working knowledge of SAP Program to effectively track sales leads and activities.
- Coordinated responses and resources to handle special client requests.
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
- Assisted customers with sales needs such as inventory and shipping questions.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Documented customer complaints and completed corrective action requests.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Received and organized vendors samples for use by sales team.
- Prepared cost estimates and bid documents by studying customer and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
Education
Bachelor of Economics - Marketing Management And Research
Yos Sudarso University
Surabaya 07.2014 - 11.2018
Skills
Stocking and replenishing
Timeline
Sales Support Coordinator
PT. Somagede Indonesia
07.2021 - Current
Bachelor of Economics - Marketing Management And Research
Yos Sudarso University
07.2014 - 11.2018
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