Summary
Overview
Work History
Education
Skills
References
Timeline
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Lia Rahmawati

Lia Rahmawati

Training Manager
Jakarta Selatan

Summary

I am a seasoned professional in the retail sector, adept at thriving in high-pressure environments while maintaining unwavering loyalty to my employer. My enthusiasm for tackling challenges is matched by my proven leadership capabilities, which enable me to effectively inspire and drive teams towards success. I possess a natural agility in adapting to new surroundings, complemented by my strong communication skills that facilitate seamless interactions and progress within dynamic business landscapes.

Overview

18
18
years of professional experience

Work History

Training Manager

PT Kosmetik Lestari Adiperkasa [ Innisfree ]
05.2020 - Current
  • Ensure that the SOPs & training materials provided by Principle are implemented properly and in a standardized manner across all Beauty Advisors
  • Execute all educational programs (Basic Training & Monthly Training) to achieve desired business results
  • Teach Beauty Advisors of varying levels on product knowledge and behaviors to enable them to consistenly achieve and exceed Sales and Service Expectation
  • Supports and follow up on classroom training in the in-store environment
  • Support Beauty Advisors via regular in-store coaching
  • Maintain and update the Education Record and measure the effectiveness of training transfer via analysis of individual Beauty Advisor's objective sales and sales result
  • Prepare and participate in sales monthly meetings seek on specific training needs
  • Provide feed back program, product, selling strategy, field needs and competitive activities at monthly meetings
  • Maintain ongoing collaborate relationship with other members of the management team to maximize support for program and initiatives
  • Conducted training needs assessments with department heads to identify specific skill gaps and learning objectives.

Corporate Training Manager

PT Eres Revco [ Revlon & Ultima II ]
01.2016 - 01.2019
  • Ensure Excellence Standarts performance of Beauty Advisors by developing, creating, adapting and implementing effective training strategies that educate and motivate Beauty Advisors to sell REVLON & ULTIMA II products effectively and proudly present the Brand
  • Provide all Beauty Advisors abd Education/ Sales teams with the necessary service / selling skills and product knowledege to drive reatil sales productivity
  • Identify and devlop future Education leaders by teaching & coaching managent skills Inspire, motivate and educate at all times Be the “Education Expert”
  • Partner & with Sales and Marketing groups to develop strategies to achieve the annual retail sales Managed a team of trainers, providing guidance and support in delivering high-quality training sessions
  • Create & Manage allocated budget and report all appropriate expenditures on-time, following corparate policy and procedures

Education Trainer

PT Teguh Pesona [ NYX- Professional Make Up ]
01.2013 - 01.2016
  • Adapt to custom-fit need of account and level audience
  • Conduct and evaluate all training per the Education calender, execute to NYX guidelines Execute all education programs (New BA/ Basic & Intemediate) to achieve disired business result
  • Teach Beauty Advisors and Promoters of varying levels on product knowledge and behaviors to enable them to consistenly achieve and exceed Sales and Service Expectations
  • Provide feedback to GM Marketing & Sales and Nasional Sales Manager regarding Beauty Advisors/ Promoters, products, development needs and competitive activities
  • Maintain and update the Education record and measure the effectiveness of training transfer via the analysis of individual Beauty Advisors objectives and sales results
  • Create & Manage allocated budget and report all appropriate expenditures on-time, following corporate policy and procedures

BA Development Executive

PT Loreal Indonesia [ Loreal, Maybelline, Garnier ]
01.2006 - 01.2013
  • Develop Supervisors & Beauty Advisors performance & skills order to achieve highest target
  • Maintain the standard of Loreal, Maybelline, Garnier Beauty (Grooming, Selling Skills, Make Up Skills, etc) Conduct BA grading assessment
  • Manage Agency PT Arina Multi Karya for recruitment & reporting (Payroll, Comission, Sales achievement, Competitors)

Technico Training Coordinator

PT Loreal Indonesia [ Loreal, Maybelline, Garnier ]
01.2006 - 01.2013
  • Manage Promoter & Freelance
  • Responsible for all Marketing activities across categories in the region -with focus on planning and implementation of visibility, merchandising, consumer promotions and events
  • Supervising & Developing Supervisors (Implementation schedule of event/ promotion, achievement, reporting, evalution, etc)
  • Maintain standards and performance of Promoters (Grooming & Selling Skills)
  • Manage Agency PT Arina Multi Karya for recruitment & reporting (Payroll, Comission, Sales achievement, Competitors)

Education

Mercu Buana University
Jakarta, Indonesia
2016

Skills

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References

Available upon request

Timeline

Training Manager

PT Kosmetik Lestari Adiperkasa [ Innisfree ]
05.2020 - Current

Corporate Training Manager

PT Eres Revco [ Revlon & Ultima II ]
01.2016 - 01.2019

Education Trainer

PT Teguh Pesona [ NYX- Professional Make Up ]
01.2013 - 01.2016

BA Development Executive

PT Loreal Indonesia [ Loreal, Maybelline, Garnier ]
01.2006 - 01.2013

Technico Training Coordinator

PT Loreal Indonesia [ Loreal, Maybelline, Garnier ]
01.2006 - 01.2013

Mercu Buana University

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Lia RahmawatiTraining Manager