Libby Chapman
Eagle
Summary
Friendly and dependable professional with experience in retail, food service, and childcare. Skilled at providing excellent customer service, multitasking in fast-paced environments, and building positive relationships with customers and families. Quick learner with a strong work ethic and a passion for helping others.
Overview
4
4
years of professional experience
Work History
Host/Barback
Maddies Wine and Whiskey
11.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Scentsy
05.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server Assistant
Spurwing Country Club
05.2023 - 12.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Host
Rembrandts Coffee House
01.2022 - 11.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Receptionist
Elite Medical Aesthetics
01.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Eagle High School
Eagle 05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Adaptable to change
- Detail-oriented
- Professional appearance
- POS software
- Server support
- Telephone reception
- Guest relations
Timeline
Host/Barback
Maddies Wine and Whiskey
11.2024 - Current
Sales Associate
Scentsy
05.2024 - 02.2025
Server Assistant
Spurwing Country Club
05.2023 - 12.2023
Host
Rembrandts Coffee House
01.2022 - 11.2022
Receptionist
Elite Medical Aesthetics
01.2021 - 02.2022
High School Diploma -
Eagle High School
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