Liberty Boehme
Rexburg
Summary
Dynamic and detail-oriented Medical Receptionist with experience at Rexburg Medical Clinic, excelling in patient scheduling and HIPAA compliance. Known for a calm demeanor and strong telephone etiquette, I enhanced staff productivity through mentoring and improved patient interactions, ensuring confidentiality and satisfaction in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Rexburg Medical Clinic
09.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Front Desk Attendant
Colorado Center Of Orthopaedic Excellence
08.2023 - 04.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Teacher's Assistant
James Irwin Charter Schools
09.2021 - 06.2022
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Taught courses under guidance of senior instructors.
Education
Brigham Young University Idaho
Rexburg, ID05-2027
High School Diploma -
Sand Creek High School
Colorado Springs, CO05-2021
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- HIPAA compliance
- Typing and filing
- Co-payment collection
- Positive attitude
- Calm and patient demeanor
Certification
- CPR/AED Certification
- [State] Driver's License
Languages
English
Full Professional
Timeline
Medical Receptionist
Rexburg Medical Clinic
09.2024 - Current
Front Desk Attendant
Colorado Center Of Orthopaedic Excellence
08.2023 - 04.2024
Teacher's Assistant
James Irwin Charter Schools
09.2021 - 06.2022
Brigham Young University Idaho
High School Diploma -
Sand Creek High School
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