Lilian Joyocan
Outback Steakhouse
BOISE
1
Certification
2
years of professional experience
Dedicated customer service professional with strong multitasking and interactive communication skills. Known for creating welcoming atmospheres that enhance guest experiences and foster loyalty.
Work History
Hostess /Food Waiter
7 Months- Greeted guests promptly to create welcoming atmosphere and enhance dining experience.
- Managed reservations efficiently to optimize seating arrangements and minimize wait times.
- Collaborated with servers and kitchen staff to ensure smooth service flow during peak hours.
- Provided information about menu items and specials to assist guests in making informed choices.
Sales Associate
5 Months- Implemented inventory management practices to support stock organization and availability.
- Engaged in training sessions to develop product knowledge and customer service skills.
- Monitored customer feedback to identify areas for service improvement and adaptation.
- Supported promotional events by setting up displays and providing assistance during peak hours.
Sales Associate
1 Year- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to drive engaging store presentation.
- Processed transactions accurately, ensuring efficient checkout operations.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
High School Diploma
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Customer service expertise
Interactive communication skills
Certification
First Aid/ CPR
Timeline
Hostess /Food Waiter
Outback Steakhouse
12.2025 - CurrentRead More
Sales Associate
Bohme
07.2025 - 12.2025Read More
Sales Associate
American Eagle Outfitters, Inc
06.2024 - 06.2025Read More
Borah High- School
High School Diploma
Read More