SAP
LILY FAUZIAH
Sales & Marketing Support
Bekasi
Summary
- Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
- Recent graduate with foundational knowledge in logistic and custom process of NF products and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Coordinator Sales and Marketing Support
Toyota Tsusho Indonesia
08.2014 - Current
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Mentored junior team members, providing guidance on career development opportunities and fostering a supportive learning environment.
- Managed cross-functional teams for successful project execution, ensuring timely completion of tasks within budget constraints.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Negotiated favorable terms with freight forwarders and carriers, reducing transportation costs.
- Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
- Managed international trade operations, ensuring timely shipment and delivery of products to global customers.
- Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
- Enhanced customs compliance by conducting regular internal audits and monitoring changes in regulations.
- Optimized inventory management for imported goods, minimizing stock-outs and overstock situations.
- Developed strong relationships with international suppliers, fostering trust and reliability in business transactions.
- Coordinated multi-modal shipments for seamless delivery to worldwide destinations, enhancing customer satisfaction.
- Collaborated with sales teams to develop strategies for expanding into new international markets.
- Processed customs declarations and maintained records of customs documents.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Utilized logistics software (SAP, T-logics) to manage, monitor and track shipments from origin to destination.
- Analyzed shipping reports to identify opportunities for cost savings.
- Prepared shipping documentation, maintaining compliance with Customs and international regulations.
Education
Master of Business - Logistics Management
04.2001 -
Master of Science - Business Administration And Management
04.2001 -
- GPA3.37
- Mandiri Young Entrepreneurship , 2011 from PT Bank Mandiri Tbk for The Best Business Plan Idea
Skills
Proficient in coordinating discussions
Business proposal creation
Service-oriented communication
Analytical problem-solving
Efficient data management
Administrative management
Collaborative decision-making
Responsive to shifting priorities
Effective verbal communication
Proficient in document storage systems
Logistics and resource coordination
Prioritization and scheduling expertise
Microsoft Excel proficiency
Software
Ms Excel
Ms Words
Timeline
Senior Coordinator Sales and Marketing Support - Toyota Tsusho Indonesia
08.2014 - Current
Trisakti Institute of Transportation And Logistic - Master of Business, Logistics Management
04.2001 -
State Polytechnic of Jakarta - Master of Science, Business Administration And Management
04.2001 -