Summary
Overview
Work History
Education
Skills
Timeline
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Lita Smith

Bloomington

Summary

Lube Express Technician with strong expertise in oil changes and vehicle inspections. Demonstrated ability to enhance service efficiency and customer satisfaction through effective teamwork and communication. Proficient in advanced diagnostic techniques and quality repairs, with a solid understanding of various automotive systems. Highly adaptable and organized, consistently meeting company needs in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Lube Express Technician

Sam Leman Chevrolet Buick
Bloomington
08.2024 - 07.2025
  • Executed oil changes and fluid replacements on various vehicle models.
  • Conducted comprehensive vehicle inspections to identify service requirements.
  • Maintained cleanliness and organization of work areas and tools.
  • Provided customers with service recommendations and product information.
  • Operated equipment for efficient draining and refilling of engine oils.
  • Collaborated with team members to ensure prompt service delivery.
  • Adhered to safety protocols when handling automotive fluids and chemicals.
  • Documented services performed on customer vehicles accurately in the system.

Front of House Employee

Pizza Ranch Buffet
Bloomington
09.2023 - 07.2024
  • Greeted guests warmly, ensuring positive dining experiences.
  • Managed seating arrangements to optimize restaurant flow and enhance customer comfort.
  • Assisted in maintaining cleanliness of dining area and buffet stations.
  • Replenished buffet food items to guarantee availability for customers.
  • Collaborated with kitchen staff to coordinate food service during peak hours.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction.
  • Processed payments accurately using cash registers or POS systems.
  • Trained new front-of-house employees on procedures and policies.

Server

Parkview Inn
Bloomington
05.2023 - 09.2023
  • Delivered food and beverages promptly, ensuring exceptional customer satisfaction.
  • Processed customer orders accurately in fast-paced environment.
  • Addressed customer inquiries and resolved issues to improve overall experience.
  • Maintained cleanliness and organization of dining area to uphold restaurant standards.
  • Supported team members during peak hours to enhance service efficiency.
  • Managed cash register operations smoothly during busy shifts.
  • Provided exemplary customer service, fostering repeat business opportunities.
  • Operated POS terminals for order entry, bill splitting, and total calculations.

Education

High School Diploma -

Bloomington High School
Bloomington, IL
05-2024

Skills

  • Oil change and fluid replacement
  • Vehicle inspection and diagnostics
  • Equipment operation and maintenance
  • Service documentation and work order management
  • Customer relationship management
  • Team collaboration and conflict resolution
  • Time management and labor tracking
  • Safety compliance and attention to detail
  • Tire rotations and damage repair
  • Wheel alignment techniques

Timeline

Lube Express Technician

Sam Leman Chevrolet Buick
08.2024 - 07.2025

Front of House Employee

Pizza Ranch Buffet
09.2023 - 07.2024

Server

Parkview Inn
05.2023 - 09.2023

High School Diploma -

Bloomington High School

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Lita Smith