Lita Purnamasari Kamdono
Private Employee
Malang,East Java
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 9 years' experience in banking industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Relationship Manager Funding
PT Bank Maspion Indonesia, Tbk
Malang, East Java, Indonesia
02.2019 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Participated in industry events and trade shows to promote products and services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Accounting Manager
D'fresh Guest House & Resto
Malang, East Java, Indonesia
09.2016 - 02.2018
- Completed bi-weekly payroll for company employees.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Analyzed and reported on financial data to support business decisions.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Generated monthly and quarterly financial statements for executive review.
- Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Managed banking reconciliations and monthly balance sheet statements.
Consumer Loan Officer
PT Bank Maybank Indonesia, Tbk
Malang, East Java, Indonesia
08.2014 - 07.2016
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Collaborated with other departments to promptly process loan applications.
- Developed and implemented marketing campaigns to attract new customers.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Utilized risk management strategies to attain high loan approval rates.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Examined customer loan applications for loan approvals and denials.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Advised clients on mortgage, education and personal loans.
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for customers experiencing credit issues.
- Identified opportunities to cross-sell and upsell loan products to customers.
Credit Analyst
PT Bank Maybank Indonesia Tbk
Malang, East Java, Indonesia
01.2012 - 07.2014
- Assessed credit risk and analyzed financial statements.
- Made decisions and recommendations about extending lines of credit.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
- Participated in loan committee meetings to provide input on lending processes.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Gathered loan documentation for underwriting.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Maintained compliance with applicable regulations and laws governing consumer credit.
- Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
Education
Sarjana Ekonomi - Business Management
Ma Chung University
Malang, East Java, Indonesia 07.2007 - 07.2011
Skills
Fluent in English
Relationship building and management
Loans
New business generation
Financial services
Timeline
Relationship Manager Funding
PT Bank Maspion Indonesia, Tbk
02.2019 - Current
Accounting Manager
D'fresh Guest House & Resto
09.2016 - 02.2018
Consumer Loan Officer
PT Bank Maybank Indonesia, Tbk
08.2014 - 07.2016
Credit Analyst
PT Bank Maybank Indonesia Tbk
01.2012 - 07.2014
Sarjana Ekonomi - Business Management
Ma Chung University
07.2007 - 07.2011