Liudmila Kidyko
Entrepreneur
Saint Petersburg
Summary
Dynamic entrepreneur and manager with a proven track record in brand building and strategic thinking. Excelled at Windows of St. Petersburg by enhancing customer satisfaction and boosting revenue through innovative marketing strategies. Skilled in financial oversight and fostering strategic partnerships, demonstrating an innovative mindset and exceptional customer relations.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Entrepreneur
Individual Entrepreneur Kidyko Liudmila
11.2021 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Determined business plan, mission statement, and vision.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
- Boosted customer satisfaction, refining customer service process to ensure quick and effective resolution of inquiries and complaints.
Manager
Windows of St. Petersburg
04.2017 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Education
Bachelor of Science - Specialist in The Field of Social Cultural Service
Velikiye Luki Academy of Physical Culture And Spor
Velikiye Luki05-2015
No Degree -
Novoskokolniki Secondary School
Novosokolniki City05-2009
Skills
Customer relations
Business planning
Strategic thinking
Social media management
Goal setting
Revenue generation
Risk mitigation
Financial oversight
Brand building
Customer acquisition
Innovative mindset
tennis, vocals, dancing, surfing, basketball
I love a healthy lifestyle and active sports. Every day, in addition to work, I enjoy sports. I also like to read books and develop myself.
Timeline
Entrepreneur
Individual Entrepreneur Kidyko Liudmila
11.2021 - Current
Manager
Windows of St. Petersburg
04.2017 - 11.2021
Bachelor of Science - Specialist in The Field of Social Cultural Service
Velikiye Luki Academy of Physical Culture And Spor
No Degree -
Novoskokolniki Secondary School
Similar Profiles
Siyuan LiSiyuan Li
Real Estate Assistant at individual entrepreneurReal Estate Assistant at individual entrepreneur
Maryna ChekhovskaMaryna Chekhovska
Self Employed at Individual Entrepreneur Maryna ChekhovskahovskaSelf Employed at Individual Entrepreneur Maryna Chekhovskahovska
Aleksei AleksandrovAleksei Aleksandrov
Web Developer at Individual EntrepreneurWeb Developer at Individual Entrepreneur