
Knowledgeable manager with a solid history of managing teams and driving operational success. Skilled in implementing and applying company standards that enhance productivity, efficiency, and overall experience. Demonstrates a keen ability in problem solving and quick decision making. Skilled in creating a positive atmosphere and a fun work environment. A strong leader with a motivational approach, as well as an adaptable team player. Forward-thinking, enthusiastic, creative, and focused on maximizing customer and crew satisfaction.
Serve freshly made drinks in a timely manner, assist customers and create a positive experience, create a safe and positive environment for employees, teach and lead crew following standards, create weekly schedules bases on sales and labor targets, delegate tasks to my shop lead and guide them in their role, oversee my shift leads and encourage them to maintain a positive work environment, keep a clean and functional workspace, oversee shop functionality, meet deadlines and follow through with tasks, complete daily deposits and weekly change orders
Serve freshly made drinks in a timely manner, assist customers and create a positive experience, guide/mentor shift leads and employees, assist in training procedures, create weekly schedules, product order and inventory, borrow and return product as needed, conduct end of month inventory, keep a clean and functional workspace, meet the cleanliness standard upon each QA inspection, oversee shop functionality, complete daily deposits and bank runs
Serve freshly made drinks in a timely manner, assist customers and create a positive experience, oversee shift flow and use edge to make decisions that benefit the customer, assist in training and upholding standards, shop prep/backstock and machine cleaning, complete daily deposits and bank runs
Serve customers, create a positive environment, backstock items, keep a clean and sanitary workspace, assist in training new staff on proper scooping techniques and customer interaction skills, maintain product quality and customer experience
Keep a clean and safe environment for animals and potential adopters, handle intake and adoption of animals, provide enrichment for animals under my care, complete feeding and cleaning procedures, assist patrons with meet and greets/adoptions, create a magical experience for pets/adopters/volunteers
Idaho Falls Zoo
Junior Zoo Crew Volunteer 2012-2016
Bonneville Youth Development Council (BYDC)
Youth Leader 2015-2018
Civitan International Youth Seminar
Junior Staff Counselor 2016-2018
Idaho Falls Soup Kitchen
Homeless Stand Down
Idaho Falls Civitan Club
National Honor Society
Salvation Army Community Thanksgiving Dinner
Development Workshop Festival of Trees Fundraiser
Tautphaus Park Zoological Society
Organ Donation Month
Mental Health Awareness: More Than A Stigma