Louise L. Lawy
Relationship Managaer
Jakarta
Summary
Results-driven finance professional with strong track record in strategic financial management and analysis. Skilled in budgeting, forecasting, and financial planning, with focus on optimizing profitability and ensuring regulatory compliance. Known for fostering team collaboration, adapting to changing priorities, and consistently delivering impactful outcomes. Recognized for reliability, leadership, and deep understanding of financial systems and processes.
Overview
14
14
years of professional experience
Work History
Senior Finance Manager
PT. Ang and Fang Brother
08.2019 - Current
- Established strong relationships with banks and investors, securing favorable financing terms for business growth initiatives.
- Oversaw the preparation of monthly financial statements, ensuring accuracy and timely reporting to stakeholders.
- Increased financial efficiency by streamlining budgeting processes and implementing cost-saving measures.
- Mentored junior finance staff members, fostering a culture of continuous learning and professional development.
- Enhanced internal controls by implementing strict compliance procedures and conducting regular audits.
- Developed policies and procedures for cash management, optimizing working capital usage and reducing borrowing needs.
- Managed the financial planning process, resulting in more accurate forecasting and informed decisionmaking.
- Improved cash flow management by monitoring working capital requirements and implementing best practices for optimizing liquidity.
- Directed annual budget process and quarterly forecast updates, integrating financial data from multiple sources to ensure accurate projections.
- Optimized tax strategies by collaborating with external advisors on complex tax matters, minimizing liability exposure.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Analyzed business processes to identify cost savings and operational efficiencies.
Relationship Manager
Citibank N.A., Citi Commercial Banking
02.2017 - 07.2019
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products, banking regulation and distribution to provide optimal banking customized support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Participated in staff meetings to discuss innovative strategies to improve services.
Assistant Relationship Manager
CTBC Indonesia
10.2016 - 01.2017
- Company Overview: Corporate Banking
- Monitored the customer business performance and credit performance through financial statement, business activities, existence in the market, credit utilization, bank account movement, principal and interest payment via periodic tracking in order to protect bank's interest and ensure adherence to loan structure and conditions.
- Conducted Credit Agreement renewal annually and Loan Review semiannually.
- Assisted client on daily transactions regarding cash management, trade products, foreign exchange, and credit facility to ensure proper executions.
- Updated client's profile to line with current bank and government regulation.
- Maintained good relationship with customer by providing clear and correct bank's services and products towards customer's needs
- Corporate Banking
Team Leader of Relationship Manager Associate
Citibank N.A.
11.2014 - 10.2016
- Company Overview: Citi Commercial Banking
- Professionally supported Relationship Manager in comprehensive banking and mediating clients' inquiries.
- Catered corporations on daily transactions regarding cash management, trade products, foreign exchange, and credit facility to ensure proper executions.
- Opened new accounts for both local and cross-border clients.
- Reviewed, maintained and renewed clients' profile to assure strong customer relation and its alliance with current local and Citi's regulations.
- Performed annual review and renewal on Credit Agreement.
- Assisted in maintaining good relationship between the bank and remedial clients to warrant timely and the finest resolution for both parties.
- Citi Commercial Banking
Junior Accountant
Prima Bahari Inti Lestari
12.2013 - 10.2014
- Company Overview: South Sulawesi, Indonesia
- Created and reviewed partnership agreement.
- Managed accounts receivable and payroll departments.
- Generated budgets and forecasts on a quarterly basis and presented to the management team.
- Administered online banking functions.
- Monitored and recorded company's revenue and expenses.
- Performed financial and agreements negotiation with buyers and customers.
- South Sulawesi, Indonesia
Accounting Internship - Audit
Panin Bank
07.2012 - 08.2012
- Company Overview: South Sulawesi, Indonesia
- Performed efficiently and accurately comprehensive variance analysis.
- Identified and assessed risks of material misstatement for account balances and transactions.
- Observed and inspected procedures for approving credit limits.
- Walked though cash received to confirm the balance compatible with the documentation.
- South Sulawesi, Indonesia
Accounting Internship - Accounting Clerk
Maspion Bank
12.2011 - 02.2012
- Company Overview: South Sulawesi, Indonesia
- Examined more than 200 journal entries and general ledger reconciliations.
- Created spreadsheet for Customer Relation Department's expenses.
- Verified the validity of checks before being processed.
- Recounted cash received to validate the amount.
- South Sulawesi, Indonesia
Education
Bachelor of Science - Accounting
Loyola Marymount University
Los Angeles 12.2013
Associate of Arts - Accounting
Pasadena City College
Pasadena 08.2009 - 7 2011
Skills
-Skilled in Microsoft Word, Microsoft Power Point, Microsoft Excel and Extensible Business Reporting Language (XBRL)
-Financial budgeting
-Strategic planning
-Financial analysis
-Tax compliance
-Financial modeling
-Cost accounting and cost control
-Cash flow management
-Internal controls
-Investment analysis
-Revenue growth
Interests
Accounting Information System
Cost Accounting
Financial and Managerial Accounting
Fundamental of Finance
Managing People and Organization
Production Operation Analysis
Activities
- Active member of Youth with a Mission organization since 2005.
- Loyola Marymount University Accounting Society, Member.
- Indonesia at Loyola Marymount University, Member.
Coursework
- Federal Income Taxation
- Auditing, Assurance, and Attestation
- Accounting Ethics, Professionalism, and the Public
Timeline
Senior Finance Manager
PT. Ang and Fang Brother
08.2019 - Current
Relationship Manager
Citibank N.A., Citi Commercial Banking
02.2017 - 07.2019
Assistant Relationship Manager
CTBC Indonesia
10.2016 - 01.2017
Team Leader of Relationship Manager Associate
Citibank N.A.
11.2014 - 10.2016
Junior Accountant
Prima Bahari Inti Lestari
12.2013 - 10.2014
Accounting Internship - Audit
Panin Bank
07.2012 - 08.2012
Accounting Internship - Accounting Clerk
Maspion Bank
12.2011 - 02.2012
Associate of Arts - Accounting
Pasadena City College
08.2009 - 7 2011
Bachelor of Science - Accounting
Loyola Marymount University
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