LUCAS LIEM
Jakarta
Summary
Disciplined and reliable professional with strong technical aptitude in IT support and administrative tasks. Delivered accurate work under tight deadlines while demonstrating exceptional organizational skills and a commitment to team goals. Prepared to quickly adapt and contribute effectively in any role requiring dedication and fast-paced productivity.
Overview
22
22
years of professional experience
Work History
IT Support and Data Entry
MAKMUR DISK
Jakarta
01.2005 - 02.2007
- Performed data entry and managed document organization, formatted professional layouts for business documents using Microsoft Word, assisted users with remote software installations and basic Windows troubleshooting, and created graphic designs for promotional materials.
- Provided technical support for hardware and software issues, enhancing user experience and satisfaction.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Diagnosed and resolved network connectivity problems, ensuring minimal downtime for users.
- Documented troubleshooting procedures and solutions, enhancing knowledge base accessibility for future reference.
- Trained end-users on new software applications, improving overall user competency and engagement.
Graphic Designer
SAEBO MERGAH MANDIRI
Jakarta
01.2007 - 07.2009
- Utilized Adobe Creative Suite to design graphics for digital and print platforms.
- Developed branding materials, including logos and brochures, enhancing visual identity.
- Developed creative design for print materials, brochures, banners, and signs.
- Collaborated with cross-functional teams to create engaging marketing collateral.
- Streamlined design processes by implementing feedback loops with stakeholders.
Purchasing Agent
Unique Trading
Jakarta
09.2009 - 02.2011
- Negotiated contracts with suppliers to secure competitive pricing and terms.
- Conducted market research to identify new sourcing opportunities and optimize purchasing strategies.
- Managed inventory levels, ensuring alignment with production schedules and minimizing excess stock.
- Collaborated with cross-functional teams to forecast demand and streamline procurement processes.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Improved vendor relationships, ensuring timely deliveries and quality goods by regular communication and performance evaluations.
Sales Executive
Multiland
Jakarta, Indonesia
02.2012 - 04.2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Self Employed
Sinar Makmur Buddhist Retail Shop
Jakarta, Indonesia
10.2016 - Current
- Exhibited self-motivation by initiating and completing various tasks independently.
- Thrived in fast-paced environments, effectively managing time and priorities.
- Supported storage and item organization, contributing to store performance and sales.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adapted quickly to new tasks and environments.
Education
s1 - Computer Engineering
University of Bina Nusantara
Jakarta, Indonesia01-2000
Skills
- High-Accuracy Data Entry
- Technical Support
- User Interface Support
- Basic IT Troubleshooting
- Network Troubleshooting
- Microsoft Windows Software Installation
- Microsoft Word
- Office productivity
- Document Formatting
- Data Visualization
- Adobe Photoshop
- Indonesian (Native)
- English comprehension
Hobbies
Mobile Phone Games, Music, Movie, Basketball, Culinary and Travelling.
Languages
English
Professional Working
Timeline
Self Employed
Sinar Makmur Buddhist Retail Shop
10.2016 - Current
Sales Executive
Multiland
02.2012 - 04.2014
Purchasing Agent
Unique Trading
09.2009 - 02.2011
Graphic Designer
SAEBO MERGAH MANDIRI
01.2007 - 07.2009
IT Support and Data Entry
MAKMUR DISK
01.2005 - 02.2007
s1 - Computer Engineering
University of Bina Nusantara