Lucille Federico

• I started about 2.5 years ago as a server. 6 months in I became a bartender. Shortly after that I became the bar manager. About a year ago I was promoted to Assistant manager with bar manager duties included.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised and assisted with day-to-day operations to meet performance, quality and service expectations, working efficiently and productively with all team members.
• Developed strong working relationships with staff, fostering a positive work environment.
• Customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily check outs and cash turn ins and end of night paperwork.
• Opened and closed location and monitored shift changes.
• Completed regular inventory counts to verify stock levels, and forecast future needs.
• Collaborated with the management team to develop plans for business growth and improvement.
• Coordinated with vendors to ensure timely delivery of products for product availability and resolve any supply chain issues for the bar.
• Oversaw daily operations to maintain store cleanliness and organization.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
• Worked with POS system to place orders and process payments. Accurately handled cash transactions.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences, providing attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and clean.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods, enabling customers to make personal decisions based on taste and interest.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• I started about 2.5 years ago as a server. 6 months in I became a bartender. Shortly after that I became the bar manager. About a year ago I was promoted to Assistant manager with bar manager duties included.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised and assisted with day-to-day operations to meet performance, quality and service expectations, working efficiently and productively with all team members.
• Developed strong working relationships with staff, fostering a positive work environment.
• Customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily check outs and cash turn ins and end of night paperwork.
• Opened and closed location and monitored shift changes.
• Completed regular inventory counts to verify stock levels, and forecast future needs.
• Collaborated with the management team to develop plans for business growth and improvement.
• Coordinated with vendors to ensure timely delivery of products for product availability and resolve any supply chain issues for the bar.
• Oversaw daily operations to maintain store cleanliness and organization.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.

Absolutely loved this serving job which also included late night cocktail waitressing. Unfortunately ended due to covid.