Lucinda Spica
Moscow
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in healthcare processes and customer service best practices. Experienced in daVinci robotic programs for over 10 years.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Robotic Coordinaor
Gritman Medical Center
08.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized supplies and equipment to standardized process in the OR.
- Tracked records, and maintained communication with surgeons, staff and management.
- Coached employees through day-to-day work and support when needed.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Set priorities and problem-solved workflow issues to maintain rapport with staff and surgeons.
Robotic Coordinator
Alaska Native Medical Center
02.2021 - 06.2023
- Entered data, generated reports, and produced tracking documents for Steering Committee.
- Improved team productivity with regular reports, progress updates, to foster a collaborative work environment.
- Contributed to business growth by identifying opportunities for process improvement and recommending reduction in inventory and to increase revenue.
- Ordered supplies, received inventory and stocked shelves.
- Organized company-wide events that cultivated team spirit throughout the hospital.
- Gathered and organized supplies and equipment for the OR.
- Enhanced surgeon satisfaction by responding promptly to inquiries and addressing concerns professionally.
Robotic Coordinator
Providence Alaska Medical Center
05.2019 - 02.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support surgery.
- Enhanced surgeons satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication for Robotic Steering Committee and Task Force.
- Coached employees through day-to-day work and solved issues as needed.
- Participated in workshops and in-service meetings to enhance personal growth and professional growth.
- Developed comprehensive reports for senior management, enabling informed decision-making for future robotic growth for program, based on data-driven insights.
- Increased billable robotic supplies by $5 million within first year.
- Generate reports to access matrix goals monthly and review charges in patient charts for accuracy.
Robotic Coordinator
El Camino Hospital
01.2017 - 04.2019
- Attend ongoing training classes, networking events and seminars with Intuitive Surgical.
- Assist physicians and staff in proper techniques and capabilities of the Xi daVinci robot.
- Entered data, generated reports and produced tracking documents.
- Review surgery quota yearly with physicians to avoid interruption on physician's robotic privileges.
- Set-up and maintain all robotic equipment, supplies and communication with technical support for software update and maintenance schedule.
Education
Associate of Science - Surgical Technology
Lansing Community College
Lansing, MI05.2010
Associate of Arts - Early Childhood Education
Grand Rapids Community College
Grand Rapids, MI05.1991
Skills
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- Process Improvement
- Event Planning
- Professional Networking
- Medical Terminology
- Staff Training
- Writing Requirements
- Multitasking and Organization
- Team Leadership
- Staff Development and Training
Accomplishments
- Documented and resolved billing issues which led to huge increase in revenue for hospital.
- Achieved faster turnover by standard process for better efficiency.
- Achieved in room starts through effectively helping with standard set-up.
Certification
- Certified Surgical Technologist, National Board Surgical Technologist Surgical Assistants - May 28, 2026
- BLS, American Heart Association - April 2026
Timeline
Robotic Coordinaor
Gritman Medical Center
08.2023 - Current
Robotic Coordinator
Alaska Native Medical Center
02.2021 - 06.2023
Robotic Coordinator
Providence Alaska Medical Center
05.2019 - 02.2021
Robotic Coordinator
El Camino Hospital
01.2017 - 04.2019
Associate of Science - Surgical Technology
Lansing Community College
Associate of Arts - Early Childhood Education
Grand Rapids Community College
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