Summary
Overview
Work History
Education
Skills
References
Timeline
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Lucinya Lopez

Idaho Falls

Summary

Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Machen Family Medicine
Idaho Falls
01.2024 - Current
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected specimen samples and transported to laboratory for processing.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Medical Assistant/Lead Phlebotomist

Pearl Health Clinic
Idaho Falls
09.2022 - 01.2024
  • Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication, and to submit and refill patients' prescriptions.

Server

Dennys Restaurant
Idaho Falls
12.2021 - 06.2022
  • I took reservations and to-go orders to streamline the process for both the customer and the restaurant.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs, and taxes.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.

Medical Assistant

Oroville Hospital
Oroville
09.2020 - 11.2020
  • Assisted the customer by answering questions and inquiries.
  • Kept the facility stocked with necessary supplies, equipment, and instruments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
  • Reported results from all completed tests were accurate, timely, and in accordance with established guidelines.

Education

Medical - Phlebotomy

College of Eastern Idaho
Idaho Falls, ID
12.2022

Associate of Occupational Studies Medical Degree - Medical Assisting

Stevens-Henager College
Idaho Falls, ID
10.2020

Skills

  • Vital signs measurement
  • Patient history gathering
  • Laboratory specimen collection
  • Venipuncture
  • Administration of injections
  • Supply restocking
  • Follow-up calls
  • Medical terminology knowledge
  • Safety protocols
  • Time management
  • Customer service
  • Team collaboration
  • Patient education
  • Appointment scheduling
  • Attention to detail
  • Effective communication

References

Sara Hunt, Current office manager 

(208) 757-9355

Tyler Pond- Physician Assistant at former employer 

(208) 516-0248

Kim O'Neil- High School Teacher 

(208) 716-0990

Timeline

Medical Assistant

Machen Family Medicine
01.2024 - Current

Medical Assistant/Lead Phlebotomist

Pearl Health Clinic
09.2022 - 01.2024

Server

Dennys Restaurant
12.2021 - 06.2022

Medical Assistant

Oroville Hospital
09.2020 - 11.2020

Medical - Phlebotomy

College of Eastern Idaho

Associate of Occupational Studies Medical Degree - Medical Assisting

Stevens-Henager College

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Lucinya Lopez