Luis Villa
Eagle
Summary
Results-driven Machinery Operator with extensive experience at Amalgamated Sugar Company LLC, specializing in equipment operation and troubleshooting. Demonstrated expertise in enhancing production efficiency while maintaining strict safety compliance. Proven track record of achieving operational targets consistently, alongside a commitment to fostering teamwork and ensuring zero safety incidents.
Overview
19
19
years of professional experience
Work History
Packaging Operator 1
Amalgamated Sugar Company LLC
Nampa
11.2020 - Current
- Observed pile-ups on the production line to prevent disruptions.
- Operate and monitor complex machinery to ensure efficient production processes, maintaining uptime, and meeting operational targets.
- Perform routine and preventive maintenance on equipment, identifying wear and tear, replacing parts, and minimizing downtime.
- Diagnose and repair mechanical and electrical faults, troubleshooting issues to restore functionality and improve system reliability.
- Conduct inspections and adjustments to maintain machinery compliance with safety and performance standards.
- Collaborate with team members to document maintenance logs, report issues, and recommend process improvements.
- Adapt quickly to new tools and technologies, ensuring seamless operation in a fast-paced environment.
- Successfully maintained Betaine, Triangle, Industrial, Fawemas, and Concetti packaging systems with zero safety incidents.
Client Focus Team
Citi Bank Corporate
Meridian
02.2010 - 06.2020
- Facilitated communication between representatives and card members seeking managerial assistance.
- Resolved customer issues efficiently.
- Resolved customer account issues through proactive outbound communication within Hardships programs.
- I am very thorough with the accounts to make sure we have a one call resolution.
- Efficently combined active listening with multitasking to maintain customer satisfaction.
Technician II
Micron Semiconductor
Boise
03.2006 - 08.2009
- Filled out work orders, repair logs and maintenance plans to document work completed.
- I worked on down equipment very thoroughly and efficiently.
- I trained co-workers on how to work on equipment that I was certified to work on or considered a Subject Matter Expert (SME). And i also wrote procedures on those systems.
- I was versatile on the floor by being able to work on a variety of systems, worked on several system at one time.
- communicate with operators on a daily basis in order to resolve issues with the systems.
- Able to trouble shoot the system following schematics and procedures.
- Kept records of parts and equipment used in projects to update inventory.
Education
Associate of Applied Science - Computer Science
ITT Technical Institute
Boise, ID11-2003
Skills
- Technical Proficiency: Machinery operation, troubleshooting, repair, and preventive maintenance; familiarity with mechanical and electrical systems
- Semiconductor Industry Knowledge: Understanding of precision equipment and cleanroom protocols
- Problem-Solving: Strong analytical skills to diagnose and resolve complex equipment issues efficiently
- Customer Service: Ability to communicate technical information clearly and work effectively with clients or teams
- Tools and software: Experience with hand tools, diagnostic equipment,
- Safety Standards: Adherence to OSHA guidelines and industry-specific safety practices
- Adaptability: Quick learner with a track record of mastering new systems and processes
- Time management
- Deadline oriented
- Product packaging
- Equipment disassembly
Affiliations
- Camping, working on my vehicles, fishing, sledding, and spending time with my family. Taking the 4 wheeler out and exploring with the family. Wood working projects on spare time.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Packaging Operator 1
Amalgamated Sugar Company LLC
11.2020 - Current
Client Focus Team
Citi Bank Corporate
02.2010 - 06.2020
Technician II
Micron Semiconductor
03.2006 - 08.2009
Associate of Applied Science - Computer Science
ITT Technical Institute
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