Luiza Waldoch
Bochum
Summary
Dynamic and dedicated professional with a strong background in customer service from my time at Eurowings Germany. Skilled in communication and problem-solving, I excel in fast-paced environments, ensuring client satisfaction and safety. My experience as a Social Worker Assistant has honed my ability to collaborate effectively and manage stress while supporting diverse needs.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Work & Travel
-
-
10.2025 - Current
Social Worker Assistant
Rudolf-Hardt-Haus
Bochum
12.2024 - 03.2025
- Provided support to clients during therapy sessions and group activities
- Helped people with mental disabilities to fulfill daily tasks
Flight Attendant
Eurowings Germany
Düsseldorf
03.2024 - 10.2024
- Provided exceptional customer service to passengers during flights
- Disembarking safety and security procedures efficiently
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures
Waitperson
Angelo Pizzeria
Bochum
05.2023 - 03.2024
- Provided friendly service to customers in a fast-paced dining environment
- Assisted with menu explanations and recommendations for guest satisfaction
- Provided excellent customer service by anticipating guest needs and responding quickly to requests
Education
Neues-Gymnasium-Bochum
Bochum, GermanySkills
- Customer service
- Team collaboration
- Stress management
- Communication skills
- Problem solving
Languages
German
First Language
Polish
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Timeline
Work & Travel
-
10.2025 - Current
Social Worker Assistant
Rudolf-Hardt-Haus
12.2024 - 03.2025
Flight Attendant
Eurowings Germany
03.2024 - 10.2024
Waitperson
Angelo Pizzeria
05.2023 - 03.2024
Neues-Gymnasium-Bochum