Luke Ruiz
Boise
Overview
4
4
years of professional experience
Work History
Account Manager
Paylocity
Meridian
11.2025 - Current
- In this role, I help manage and grow a portfolio of mid-market clients using Paylocity’s cloud-based HCM and payroll platform. As an account manager, I navigate complex customer issues related to payroll compliance, system integrations, and workforce management, ensuring timely and accurate resolution. Through this, I build trusted advisor relationships with HR, payroll, finance, and executive stakeholders, aligning Paylocity solutions to client business objectives. My goal is to drive account retention, expansion, and revenue growth through proactive engagement, needs assessments, and strategic solution positioning. While managing accounts, I maintain accurate account documentation, forecasting, and activity tracking within CRM systems, and monitor account health metrics, usage trends, and satisfaction indicators to reduce churn and improve client outcomes.
Contract Specialist
Department of Energy
Idaho Falls
06.2024 - 10.2025
- During my time at the Department of Energy, I reviewed and analyzed contracts and awards for university research projects, ensuring compliance with federal guidelines and organizational standards. I also managed project budgets, performed necessary contract modifications, and tracked awards through their lifecycle, including closeout processes. This internship helped me enhance communication and teamwork skills by effectively engaging with colleagues in a corporate environment, collaborating with cross-functional teams to address contract updates, resolve discrepancies, and maintain accurate documentation. I gained valuable experience in contract management, budget oversight, and administrative processes within a government agency setting.
Construction Management Intern
City Of Idaho Falls
Idaho Falls
06.2022 - 09.2022
- During this internship, I oversaw and managed multiple infrastructure projects, including concrete pouring, asphalt paving, waterline installations, and road repairs across the city. I also utilized GPS technology to accurately plot and document city waterline valves, contributing to improved mapping and utility management. This internship helped me develop strong time management skills while balancing multiple ongoing projects and collaborating with cross-functional teams, while gaining firsthand experience in municipal construction processes and best practices for project oversight.
Education
BBA - Finance
Boise State University
Boise, ID12-2024
Skills
- Software and data analysis: Microsoft Office (Excel, Word, PowerPoint), financial modeling, forecasting, budgeting, and data analysis
- Accounting and payroll: financial statement analysis, general ledger basics, reconciliations, month-end close, payroll accounting, payroll tax compliance, benefits deductions, and expense tracking in HR and SaaS environments
- Professional skills: time management, prioritization, multitasking, problem-solving, clear communication, cross-functional collaboration, and relationship building
Timeline
Account Manager
Paylocity
11.2025 - Current
Contract Specialist
Department of Energy
06.2024 - 10.2025
Construction Management Intern
City Of Idaho Falls
06.2022 - 09.2022
BBA - Finance
Boise State University