Lupita Gomez
Caldwell
Summary
Professional administrative expert with proven ability to manage front desk responsibilities and improve organizational efficiency. Brought valuable experience in client relations and office management. Known for strong teamwork skills and adaptability, ensuring seamless operations and positive outcomes.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
Club Joyful
Venice, CA
01.2025 - 01.2026
- Oversaw appointment scheduling for classes and sessions, optimizing time management. Directed phone inquiry handling, enhancing customer service experience. Managed efficient scheduling operations, ensuring smooth class and session coordination.
- Coordinated front desk operations, ensuring seamless guest check-in and check-out processes.
- Managed appointment scheduling and maintained accurate records of client interactions.
Shift Lead
Crumbl Cookies
Marina Del Rey, CA
01.2024 - 01.2026
- Managed daily store operations, supervised team members, and ensured strict adherence to quality and safety standards.
- Handled cash drawers, balanced registers, and managed inventory during opening and closing shifts.
- Provided top-tier customer service in a high-volume environment, efficiently resolving customer complaints and ensuring a welcoming atmosphere.
- Note: Left position in good standing to transition to full-time university studies.
Barista
26 Beach Cafe
Venice, CA
01.2023 - 01.2024
- Trained and mentored junior host staff, enhancing team performance and service quality.
- Supervised front-of-house operations, ensuring seamless guest experiences and efficient seating arrangements.
- Managed reservation systems, optimizing table turnover and minimizing wait times for guests.
Education
Bachelors - Health Studies
Boise State University
Boise, ID05.2029
High School Diploma - Graduated with Honors
Venice High School
Venice, CA06.2024
Skills
- Administrative skills
- Administrative support
- POS systems
- End-of-day reporting
- Visitor check-in skills
- Listening skills
- Effective planning
- Guest relations
- Guest services
- Problem-solving skills
- Phone call direction
AWARDS
Deans List- At Boise State University
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
Club Joyful
01.2025 - 01.2026
Shift Lead
Crumbl Cookies
01.2024 - 01.2026
Barista
26 Beach Cafe
01.2023 - 01.2024
Bachelors - Health Studies
Boise State University
High School Diploma - Graduated with Honors
Venice High School