Seasoned professional in appointment scheduling and customer service, acknowledged for meticulous attention to detail and effectiveness in addressing patient inquiries, enhancing operational efficiency and patient satisfaction.
Overview
15
15
years of professional experience
Work History
Appointment Scheduler
Susie Carlstrom
Lewiston
09.2010 - Current
Scheduled, rescheduled, and canceled patient appointments with high accuracy.
Performed follow-up calls to confirm scheduled appointments efficiently.
Provided clear instructions to patients regarding upcoming visits.
Managed incoming calls from potential and existing patients to address inquiries.
Ensured compliance with HIPAA regulations while handling confidential information.
Confirmed appointments to maintain organized scheduling processes.
Heritage Coordinator / Events Coordinator at Underground Tours Savannah/ Susie King Taylor HouseHeritage Coordinator / Events Coordinator at Underground Tours Savannah/ Susie King Taylor House