M. Charis Adhitia Ramadhan
Technician
Muara Enim
Summary
Experienced technician with a strong educational background from TEDC Bandung Polytechnic. Proficient in SAP and Microsoft Office, specializing in equipment repair to enhance operational efficiency. Skilled in troubleshooting analysis and continuously improving technical competence. Committed to delivering the highest standards of customer service. Responsible technician with excellent troubleshooting, customer service, and analytics skills, backed by [Number] years of experience. Consistently adheres to safety requirements, resulting in zero work loss days. Possesses broad skills in maintenance and bench builds.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Technician
PT Trakindo Utama
Muara Enim, Indonesia
01.2020 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Optimized network performance, conducting regular updates and patches to software systems.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Checked, repaired and repacked survival equipment to meet specifications.
- Worked with diverse types of weather and ground conditions.
- Researched and implemented new technologies and equipment.
- Liaised with internal departments to optimize productivity and efficiency.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Spread out articles or materials and examined for holes, tears and other defects.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
Technician Internship
PT Trakindo Utama
South Tangerang, Banten
01.2019 - 06.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Optimized network performance, conducting regular updates and patches to software systems.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Spread out articles or materials and examined for holes, tears and other defects.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Liaised with internal departments to optimize productivity and efficiency.
- Researched and implemented new technologies and equipment.
- Worked with diverse types of weather and ground conditions.
- Checked, repaired and repacked survival equipment to meet specifications.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Mechanic Internship
Tiga Berlian Workshop
Ngawi, East Java
01.2015 - 06.2015
- Repairs to the engine, transmission, drive shaft, steering, differential disassemble and assemble with technician guidance
- Helps diagnose vehicle electrical system damage using a multimeter measuring device
- Perform light vehicle servicing, such as oil changes and Tune-up Machine
- Retained accurate records of purchases, titles and sales.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Coordinated with parts department to determine availability of necessary components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Read and followed technical documentation to complete accurate repairs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
- Conducted detailed pre-purchase inspections, aiding customers in making informed decisions.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Achieved significant cost savings by negotiating better terms with parts suppliers.
- Streamlined inventory management, reducing waste and ensuring availability of necessary parts.
- Improved engine performance with advanced tuning and modifications.
- Resolved electrical issues to enhance vehicle functionality and user experience.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
- Increased vehicle reliability by conducting regular maintenance and thorough inspections.
- Implemented eco-friendly waste disposal methods, contributing to sustainability efforts.
- Facilitated knowledge sharing sessions on latest automotive technology trends among team.
- Enhanced team morale and productivity by establishing positive work environment.
- Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
- Contributed to revenue growth by upselling additional services when appropriate.
- Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
- Customized vehicles according to client specifications, enhancing their overall satisfaction.
- Streamlined appointment scheduling process, making it easier for customers to obtain service.
- Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
- Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
- Enhanced workshop safety with implementation of standardized procedures and regular safety drills.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Inspected and tested equipment to locate worn and damaged parts.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Disassembled defective parts to make proper repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
D3 - Associate Degree - Heavy Equipment Engineering
Politeknik TEDC Bandung
Bandung, BT 01.2016 - 01.2019
High School - Automotive Engineering
PPS 2 Ngrambe Vocational High School
Ngawi, JI 01.2013 - 01.2016
Skills
- Diagnosis & Troubleshooting machine
- Operation of Diagnostic Equipment
- Mastery of Hydraulic Systems
- Understanding of technical diagrams and machine manuals
- Operation of Microsoft Office
- Operation of SAP
- Tool Maintenance and Repair Techniques
- Critical Thinking
- Problem Solving
- Leadership
- Light Vehicle Engineering
- Maintenance and repairs equipment
Training
- PT. Trakindo Utama, Engine Rebuild, 2018
- PT. Trakindo Utama, Customer Experience, 2018
- PT. Trakindo Utama, C175 Engine system and rebuild awareness service, 2018
- PT. Trakindo Utama, SHE basic, 2020
- PT. Trakindo Utama, Basic Risk Management, 2020
- PT. Trakindo Utama, Basic Technical For Technician, 2022
- PT. Trakindo Utama, Fundamental Of Engine, 2023
- PT. Trakindo Utama, Fastener for Assembly, 2023
- PT. Trakindo Utama, Basic TA 1 Walkaround Inspection, 2023
- PT. Trakindo Utama, Basic Preventive Maintenance, 2023
- PT. Trakindo Utama, Step Diagnostic Process, 2023
- PT. Trakindo Utama, Basic For Hydraulic System, 2023
- PT. Trakindo Utama, Hydraulic Schematic, 2023
- PT. Trakindo Utama, Basic Hydraulic Circuit, 2023
- PT. Trakindo Utama, Basic of Air Conditioning Theory and Service, 2023
- PT. Trakindo Utama, Lifting Device, 2023
- Caterpillar Dealer Learning, Engine Mechanic, 2023
- PT. Trakindo Utama, Heavy Equipment Competency Competition, 2023
- Material Hall Ministry of PUPR, Work Skills Of Mechanic diesel engine, 2018
- PT. Trakindo Utama, Basic training of presentation based on standards, 2024
Timeline
Technician
PT Trakindo Utama
01.2020 - Current
Technician Internship
PT Trakindo Utama
01.2019 - 06.2019
D3 - Associate Degree - Heavy Equipment Engineering
Politeknik TEDC Bandung
01.2016 - 01.2019
Mechanic Internship
Tiga Berlian Workshop
01.2015 - 06.2015
High School - Automotive Engineering
PPS 2 Ngrambe Vocational High School
01.2013 - 01.2016
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