M Taufiq Ibrahim
Administrative Assistant
Bandung,JK
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
PT Mitra Transaksi Indonesia (YOKKE)
12.2020 - Current
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
- Resolving technical issues promptly, diagnosing and troubleshooting hardware and software problems, conducting data collection and analysis to forecast and provide solutions
- Creating solution that boosted performance by 50% that never been used before using simple macros
Legal Administrative Assistant
Bank Tabungan Negara
11.2015 - 06.2019
- Worked in department formerly known as AMD (Asset Management Division) now is RAS
- Adept at managing legal documentation, regulatory compliance, and supporting legal counsel in fast-paced setting, creating simple and thorough in drafting and reviewing legal documents, coordinating meetings, and maintaining confidential record and multi-tasking in debt collection
Front Desk Attendant
Swissbel Hotel International
01.2013 - 07.2015
- Creating warm and familial experiences in various bustling environments. Bringing proven history of providing not just customer service but genuine care for each guest. Skilled in managing busy reception areas, handling phone systems with smile, and welcoming visitors with warmth that feels like home.
Education
S1 Ekonomi - Manajemen
STIE Tridharma
Bandung 04.2001 -
Skills
Data Entry
Timeline
Administrative Assistant
PT Mitra Transaksi Indonesia (YOKKE)
12.2020 - Current
Legal Administrative Assistant
Bank Tabungan Negara
11.2015 - 06.2019
Front Desk Attendant
Swissbel Hotel International
01.2013 - 07.2015
S1 Ekonomi - Manajemen
STIE Tridharma
04.2001 -
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