MacKayla Harbison
Idaho Falls
Summary
A results-driven learner with passion for continuous improvement and knowledge. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dawn Adams LLC.
Idaho Falls Idaho
10.2024 - 12.2025
- Utilized office software to create spreadsheets and databases, ensuring data accuracy.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Made, folded, and sent out letters for the company utilizing time management
Cashier Lead
Old Navy
Idaho Falls, ID
08.2022 - 02.2023
- Supervised daily cash operations and ensured smooth register transactions.
- Trained new cashiers on point-of-sale systems and customer service best practices.
- Assisted in managing inventory levels and replenishing stock on sales floor.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Monitored cash drawer accuracy and prepared deposits at end of shifts.
- Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
- Promoted store loyalty programs to increase repeat business and enhance customer relationships.
Education
Bachelor of Arts - Psychology And Sociology
Idaho State University
Pocatello, ID12-2026
Associate of Arts - Generals
College of Eastern Idaho
Idaho Falls, ID05-2024
High School Diploma -
Skyline High School
Idaho Falls, ID05-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Critical thinking
- Strong problem solver
- Professional and mature
- Communication
- Teamwork
Accomplishments
- Created and ran a blood drive for BPA in high school
- A national qualifier in accounting in BPA
- Achieved an ongoing status of being on the deans list at Idaho State University
- Graduated high school with an associates degree
- Made a specific graduating cord for those graduating high school with an associates degree
- Graduated high school with an associates degree
Certification
- CITI Program - Human Subjects Research and Social/Behavioral Research Course - Basic
- NCTSN program - Skills for Psychological Recovery (SPR) Online
Timeline
Administrative Assistant
Dawn Adams LLC.
10.2024 - 12.2025
Cashier Lead
Old Navy
08.2022 - 02.2023
Bachelor of Arts - Psychology And Sociology
Idaho State University
Associate of Arts - Generals
College of Eastern Idaho
High School Diploma -
Skyline High School