Mackenzie Orahood
Boise
Summary
Dynamic Customer Service Associate with proven expertise in point of sale systems and a strong background in enhancing customer support processes. At Walgreens, significantly improved team productivity and customer satisfaction by doing my best to adhere to all policies and regulations. Skilled in employee management and adept at swiftly resolving customer concerns, demonstrating exceptional interpersonal and organizational abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
10.2022 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed timely and effective replacement of damaged or missing products.
- Increased efficiency and team productivity by promoting operational best practices.
Customer Service Associate
Albertsons
12.2021 - 08.2022
Education
GED -
Eagle Academy
Eagle, ID04-2024
Skills
- Point of sale systems
- Stock replenishment
- Employee management
- Customer support
Timeline
Customer Service Associate
Walgreens
10.2022 - 07.2024
Customer Service Associate
Albertsons
12.2021 - 08.2022
GED -
Eagle Academy
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