Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Made Dewi Indrayani

Bali

Summary

Enthusiastic assistant with expertise in anticipating professional needs. Hardworking team player with expertise in completing various clerical tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Executive Assistant

PT. Block Solutions Indonesia
01.2023 - Current
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Organized travel arrangements, ensuring smooth transitions for executives during business trips.
  • Managed office inventory, tracking supplies, and placing orders to ensure smooth daily operations.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Processed travel expenses and reimbursements for executive team and senior management group.


Personal Assistant to the General Manager

Alila Seminyak
03.2020 - Current
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Supported room reservations for VIP guest and owners inquiries.
  • Updated schedules for executives.
  • Recorded minutes at board meetings
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Organized monthly staff meetings and logged minutes for corporate records.
  • Arranged domestic and international travel plans.

Administrative Assistant

Alila Seminyak
11.2015 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Provided clerical support by copying, faxing and filing documents.
  • Coordinated domestic and international travel arrangements by booking airfare, hotel and ground transportation.
  • Processed travel expenses and reimbursements for General Manager
  • Executed record filing system to improve document organization and management.
  • Sourced and ordered office equipment and supplies.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Shop Assistant

Auguste The Label
11.2012 - 08.2015
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.

Internship Student

Le Meridien Bali Jimbaran
07.2014 - 01.2015
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Answered incoming telephone calls, took down messages and provided information.
  • Drafting and uploading copy and images for the organization's social medias.
  • Drafting blogs for every event that held in the property and to be uploaded to internal website.
  • Providing accurate weekly and monthly reports to Digital Marketing Manager
  • Researching new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums
  • Keeping up to date with current digital trends

Liaison Officer for Slovakia Republic

World Trade Organization 2013
12.2013 - 12.2013
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listen, handled concerns quickly and escalated major issues to supervisor.

Help Desk Assistant

Asia-Pacific Economic Cooperation 2013
10.2013 - 10.2013

Support registration and create access card to the venue

Education

Hospitality Business

STP Nusa Dua Bali
Nusa Dua
08.2015

Skills

  • Task Prioritization
  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Document and File Management
  • Schedule Management

Accomplishments

  • Awarded Alila Idol - Leader of the 4th Quarter in 2018 proven to be a team to exude Alila person qualities, Alila Values of "Earn Trust" in daily interaction with all stakeholders.

Timeline

Executive Assistant

PT. Block Solutions Indonesia
01.2023 - Current

Personal Assistant to the General Manager

Alila Seminyak
03.2020 - Current

Administrative Assistant

Alila Seminyak
11.2015 - 03.2020

Internship Student

Le Meridien Bali Jimbaran
07.2014 - 01.2015

Liaison Officer for Slovakia Republic

World Trade Organization 2013
12.2013 - 12.2013

Help Desk Assistant

Asia-Pacific Economic Cooperation 2013
10.2013 - 10.2013

Shop Assistant

Auguste The Label
11.2012 - 08.2015

Hospitality Business

STP Nusa Dua Bali
Made Dewi Indrayani