Summary
Overview
Work History
Education
Skills
Timeline
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Madilyn Nelson

BOISE

Summary

Reliable and quick to master new concepts and skills. I am very passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support, in coffee and in the medical environment. Exceptional communication skills with proven track record of building client rapport. I work hard to make others happy.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Barista

Heather smith
Coeur d'Alene
09.2024 - Current
  • Prepared high-quality coffee beverages using espresso machines and grinders.
  • Assisted customers with menu selections and provided recommendations.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained calm demeanor during high-volume periods and special events.

Volunteer

Sacred heart hospital
Spokane
10.2025 - 06.2026
  • Managed patient transport needs within the hospital facility.
  • Assisted with patient transport throughout the hospital.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Delivered basic direct patient care, dressing changes, room organization and patient transport.
  • Provided assistance with patient transport between departments for exams and treatments.

Education

Associate of Applied Science -

American National University
Online
07.2026 - 07.2026

Associate of Science - Radiology Technology

North Idaho College
Coeur D'alene, ID
09.2024 - 05.2026

Kootenai Bridge Academy
Coeur d'Alene, ID

Skills

  • Customer service
  • Effective communication
  • Adaptable
  • Hardworking
  • Empathetic approach
  • Active listener
  • Patient transport

Timeline

Associate of Applied Science -

American National University
07.2026 - 07.2026

Volunteer

Sacred heart hospital
10.2025 - 06.2026

Barista

Heather smith
09.2024 - Current

Associate of Science - Radiology Technology

North Idaho College
09.2024 - 05.2026

Kootenai Bridge Academy
Madilyn Nelson