Madisson Carey
Middleton,ID
Summary
Hardworking, outgoing with 6+ years of experience working with the public and in customer service. Also eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Always motivated to enhance customer experiences by understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Stylist, Onyx Paul Mitchell Salon
Paul Mitchell
11.2021 - 08.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Updated customer service standards to increase number of return customers and overall company profits.
- Resolved guest complaints about service.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Participated in team meetings and staff training sessions.
Stylist
Z-Best Hair & Nail Salon/Boutiques
01.2021 - 06.2021
- Booked appointments, answered phones, greeted clients, handled payments daily for both salon and boutique.
- Offered diverse salon services to customers, including cuts , color services and helped clients achieve desired looks.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Studio Coordinator
Team Rhino Gracie Jiu-Jitsu
11.2016 - 12.2019
- Prepared contracts and finalized paperwork for new student memberships.
- AR/AP
- Opened and close facility including set up and clean up.
- Sold studio merchandise and maintained inventory.
- Coordinated employee and membership meetings.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Organized and maintained client databases for accurate communication information.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Implemented marketing strategies to promote studio to potential clients.
Education
Cosmetology
Oliver Finley Academy of Cosmetology
Garden City, ID01.2021
High School Diploma -
Ridgevue High School
Nampa, ID12.2019
Skills
- Sales
- Scheduling
- Typing Proficiency
- Quality Control
- Credit Card Payment Processing
- Organization
- Calendaring
- Administrative and Office Support
- Managing Multiple Tasks
- Customer Service
- Professional Telephone Demeanor
Timeline
Stylist, Onyx Paul Mitchell Salon
Paul Mitchell
11.2021 - 08.2022
Stylist
Z-Best Hair & Nail Salon/Boutiques
01.2021 - 06.2021
Studio Coordinator
Team Rhino Gracie Jiu-Jitsu
11.2016 - 12.2019
Cosmetology
Oliver Finley Academy of Cosmetology
High School Diploma -
Ridgevue High School
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