Maitri Laras Mudita

• Provide advice to Business Head and Management on people matter
• Provide support and guidance to Business Head and Management to deal with employee issues
• Work with Business Head and Management to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
• Coordinate and work with Management on performance evaluations, supervisory practices, dispute resolution and employee accountability
• Involve in talent review process and discussion with Management include providing analysis of potential talent gaps and development of career plans to identify and retain current talent
• Provide support during key discussion and process including managing difficult conversation
• Provide career advice to employees and help them develop and grow within organization
• Take accountability for and facilitate employee disciplinary actions and grievance handling while consulting business/legal teams as appropriate
• Build and promote strong sense of engagement with employees with effective communication strategy
• Actively promoting and instilling MUFG Culture Principles through interaction with employees
• Manage full cycle of recruiting, hiring and onboarding new employees
• Engage employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement

• Identify training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals
• Provide advice, support, and guidance to Business Head and Management on training related matter
• Work with HR Business partner on development plan of key talent
• Coordinate in-house training either technical or soft-skill for employees
• Update training processes by reviewing existing documentation, leveraging feedback from employees and Business Heads, as well as work closely with relevant parties to ensure adherence of regulations and policy
• Compliance to internal and regulatory policies to ensure no adverse audit findings on training related matter that possibly impose Bank's reputation
• Manage full cycle of employee mobility
• Manage end-to-end recruitment process of Management Trainee
• Conduct and deliver new hire orientation program to ensure properly welcome and well informed with MUFG culture and values upon onboarding
• Design employee engagement strategies to improve morale, retain talent and maintain business continuity
• Develop and deliver special arrangement through events, hampers, and campaigns for employees
• Design and execute employer branding strategies to resonate MUFG and attract talent

• Conduct full-cycle recruitment process and participate in various recruitment initiatives to fulfill organization's manpower needs with talented and qualified candidates.
• Work on complete end-to-end recruitment process as prescribed in Recruiting Policy and Procedure with hiring managers and related human resources counterpart.
• Coordinate and collaborate with hiring manager and/or relevant stakeholders in creating and executing recruitment action plan, from clarifying job description, develop sourcing plan, job posting, interview plan, up to successful placement.
• Use various sourcing methods to attract talent and network with potential candidates
• Establish close and professional relationship with all stakeholders and other Third Party Vendors, collaborating to ensure smooth deliverance of hiring process.
• Participate in ad-hoc projects and meetings focusing on recruiting process initiatives and improvements or best practices (e.g. Employer Branding, Campuses Outreach, etc)
• Ensure overall good recruiting experience to both hiring managers and candidates

• Set up sales strategy in order to achieve quarterly and yearly target
• Create team strategy which aligned with vision & mission to achieve team target
• Manage operation - providing guidance and support on day to day basis
• Ensure all subordinates has enough project in order to achieve personal target
• Oversee all activities to close weekly target - Supervise account management to each team member in order to maintain existing client
• Close supervision and maintain communication with each member to ensure smooth progress on every recruitment projects
• Responsible for people development within team; conducting one on one coaching, one on one personal appraisal, etc
• Ensure happy, health, fun, and fairness working environment
• Weekly management report to Head of International Team and Operational Director
  
• Achievement:

- 0% Division Labor Turn Over - 2014

- 100% Sales Team Achievement 1Q - 2014

- 117% Sales Team Achievement 1Q - 2015

- 100% Sales Team Achievement 1H - 2015

• Work with recruiting teams and human resources representatives to accomplish hiring objectives
• Develop recruiting strategies to identify qualified candidates and build network
• Pre-screen resumes prior to sending to corporate hiring managers for consideration
• Develop lists of qualified candidates for corporate hiring managers
• Promptly corresponded with applicants and coordinated and conducted interviews
• Couch and ensure readiness of candidates prior to user interview
• Manage job offer and negotiate compensation - benefit of candidates to representative corporate HR
• Maintain good relationship with representatives corporate HR as well as prospectus candidates
• Develop new client and maintain existing client relationships to customer satisfaction
• Verify applicant references and employment details
• Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates
• Actively participate in job fair / networking events to grow passive talent pipeline to prepare for future hiring needs
• Develop and deepened relationships with college campus representatives to meet with graduating seniors for recruitment
• Achievement:
  - 141% Yearly Personal Sales Target - 2013

• Perform personnel files properly
• Coordinate implementation of filing legal documents for expatriate
• Manage and monitor database of expatriate stay permit, visa, etc
• Coordinate implementation of submitting document for renewal RPTKA and provide timely report for RPTKA
• Organize expatriate travel and accommodation request by arranging its cost effectively and efficiently
• Input payroll for expatriate and ensure it will be delivered in timely manner
• Supporting office secretary in general administrative and clerical duties e.g.; prepare letter and document
• Fulfill administrative function as required.
• Responsible to manage petty cash and provide report monthly

• Correspondence with client (bookers, students, and prospective students)
• Maintain corporate networking
• Manage and ensure student needs e.g.; accommodation, learning schedule, travel arrangement, etc
• Prepare and create monthly report base on customer survey
• Organize students weekend activities e.g.; karaoke, bowling, cycling, etc
• Arrange transfer pick for students
• Organize souvenir for student who had complete program
• Ensure that all change in student’s schedule will be informed to rest of department.

• Manage database of expatriate VISA, working permit, and residence permit, include providing information about renewal procedure
• Manage company stationary, include collecting purchase order from all departments, making request order, storage checking, and also do direct contact with local suppliers
• Report Holiday Leave Application, Business Trip Application, Business VISA Visitor Application, Final Depart Application, and Transfer Camp Application to HQ (head quarter) and KAJIMA central office administration in Tokyo, Japan
• Organize all travel and accommodation request by arranging its cost effectively and efficiently
• Manage proper arrival of expatriate and visitor assigned in site, include preparing uniform and equipment, phone cell, housing, introducing to all department and also reporting their documents to HQ
• Coordinate implementation of filing legal documents for prospective expatriate employee

• Arrange reservations for dinners and excursion
• Suggest restaurants, shopping location, spas, health services and other places of interest for guest in area Borobudur
• Maintain confidentiality of any information of guests and keep it only to knowledge of hotel management
• Check guests into and out of hotel according to policies and procedures
• Deal with special requests from guests booking for special events
• Provide information about facilities in hotel and surrounding area
• Dealing with complaints or problems and referring them to management
• Operate cord or cordless switchboard to relay incoming, outgoing, and interoffice calls
• Frequently handle other clerical duties, such as supplying information, taking messages, and greeting and announcing visitors