Makinni Toma
Star
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Dickeys BBQ Pit. Skilled in cash handling and guest engagement, I consistently enhanced dining experiences through effective communication and teamwork. Recognized for maintaining cleanliness standards and training new staff, ensuring a high-quality service environment.
Overview
3
3
years of professional experience
Work History
Server
Dickeys BBQ Pit
12.2025 - Current
- Managed food preparation processes, adhering to health standards and maintaining quality control.
- Handled customer inquiries promptly, resolving issues to enhance overall dining experience.
- Prepared and served menu items consistently, following recipes and presentation guidelines closely.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Dairy Queen Grill & Chill
01.2023 - 10.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, processing transactions and managing customer payments efficiently.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new staff on menu items, service protocols, and safety procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree -
Owyhee
Owyhee, ID05.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Excellent communication
- High energy and stamina
Timeline
Server
Dickeys BBQ Pit
12.2025 - Current
Server
Dairy Queen Grill & Chill
01.2023 - 10.2024
No Degree -
Owyhee